Sales Operations Manager (m/f/d)
Berlin 🇩🇪
Sales – Sales Ops /
Permanent - Full-time /
On-site
About Agicap
Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 550 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the FT120, rewarding the most promising startups in France.
Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points. Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.
We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024.
These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.
We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!
We're looking for a hands-on, detail-driven Sales Operations Manager (m/f/d) who supports our Sales team with operational excellence, strategic thinking, and the mindset to constantly challenge and improve how we work. You will be responsible for ensuring the sales team has the tools, data, and processes they need to operate efficiently and effectively. This role requires a strong analytical mindset, a deep understanding of sales processes, and the ability to turn data into actionable strategies.
Your Responsibilities
Lead & Pipeline Management
- Create, enrich, and distribute lead lists in collaboration with SDRs
- Support pipeline reviews and identify conversion gaps
- Align with Team Leads to define and track improvement measures
- Ensure smooth handover and lead flow across the funnel
CRM & Process Enablement
- Administer and optimize HubSpot in collaboration with the CRM team: manage users, workflows, and dashboards for management and sales teams.
- Ensure documentation, training, and proper use of the CRM by SDRs.
- Enrich existing databases and ensure data quality in HubSpot.
- Implement and optimize sales automation tools (HubSpot, LinkedIn Sales Navigator, Lusha, Zapier, Captain data, etc.).
Reporting & Analysis
- Establish and maintain reporting routines to monitor sales performance.
- Analyze data from HubSpot and Looker to identify levers for improving prospecting and lead management.
- Support sales leadership by providing actionable insights and data-driven recommendations.
Improvement of Sales Processes
- Challenge the status quo and suggest smarter solutions
- Experiment with automation tools (e.g., GPT, Zapier, Make) to improve workflows
- Advocate for scalable, tech-enabled processes across department
- Serve as connector between Sales, Marketing, and other teams
Required Skills and Experience
Required Skills and Experience
- You have first experience in Sales Operations, Revenue Operations, Business Analysis or similar role, ideally in a fast-growing startup
- You have an analytical mindset and know how to transform data into actionable recommendations.
- You are proficient with CRM tools (ideally HubSpot), sales automation tools, and Excel/GSheet.
- You are autonomous, organized, and capable of managing multiple projects in parallel.
- Background in Economics, Data science or similar field
- Interest in AI Automation with first experience as a plus
- Strong communication skills with the ability to drive alignment between teams
- You are fluent in both German and English
What We Offer
- An attractive salary package that rewards your contributions.
- You will be part of a young, dynamic team with global team events in picturesque Lyon and regular events in Berlin
- The opportunity to work remotely from time to time, promoting a healthy work-life balance
- You will receive over €100/month (tax-free) as an allowance in addition to your meal allowance – simply via app.
- Large Office at Moritzplatz with snacks, drinks and a large terrace
- You will work with state-of-the-art work equipment, including a MacBook & iPhone.
