Program Manager

Ashburn, VA
Cyber/Security /
Regular /
Hybrid
Agile Defense provides leading-edge Digital Transformation solutions to support and advance our customers' mission. We deliver innovative and high-quality services to our customers worldwide through an empowered and engaged workforce.

Job Title: Program Manager

Location: Hybrid - Ashburn, VA

Clearance Level: Active CBP Suitability, DHS Suitability, Active TS

Required Certification(s): 
·       Project Management Professional (PMP).
·       ITIL v3 Foundation Certification.

SUMMARY: The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT), Enterprise Infrastructure and Operation Directorate (EIOD), Network Architecture and Engineering Division (NAED) provides management services and oversight of the CBP infrastructure to protect, defend and restore the confidentiality, integrity and availability of CBP mission essential data communications and applications. The purpose of this task order is to provide network architecture and network engineering services. NAE ensures a standardized, high performance, and secure enterprise network architecture for the CBP enterprise that seamlessly integrates existing and emerging technologies. NAED, which comprises the Network Architecture Branch (NAB) and Network Engineering Branch (NEB).

The Program Manager (PM) is responsible throughout the period of performance for overseeing all aspects of successful delivery of the task order requirements and ensuring a high-quality customer experience for CBP. The Program Manager will serve as the Contractor’s Point of Contact (POC) for the Contracting Officer’s Representative (COR). The Program Manager shall have immediate reach back to the appropriate contractor personnel, e.g., customer service rep, billing rep, account team, network engineers, executives, etc. The Contractor shall provide a Program Manager that is appropriately qualified and experienced to oversee successful performance of the task order.

JOB DUTIES AND RESPONSIBILITIES:
·       The Program Manager must have, at a minimum, the following qualifications:
·       Project Management Professional (PMP) and ITIL v3 Foundation certifications to ensure contract functions, program/project management services, performance tracking and reporting, and task order execution are conducted and managed according to industry best practices.

QUALIFICATIONS:
Required Certifications
·       Project Management Professional (PMP).
·       ITIL v3 Foundation Certification.

Education, Background, and Years of Experience:
·       Bachelor’s degree in Management Information Systems, Computer Science, Engineering, or a related technical field (e.g., Information Technology, Networking and Telecommunications), or five (5) years of experience in a technical field with a bachelor’s degree in another field, or (8) years of experience without a bachelor’s degree.
·       Minimum of seven (7) years of management experience in organizing, directing, and managing contract operation support functions and multiple complex and inter-related projects for a large, complex Federal agency.
·       Performance Work Statement (PWS) Enterprise Network Architecture & Engineering Services Support (ENAESS) III.
·       Minimum of five (5) years of experience in networking and information technology as well as Agile and Scrum methodologies.

ADDITIONAL SKILLS & QUALIFICATIONS:
Required Skills
·       Minimum of seven (7) years of management experience in organizing, directing, and managing contract operation support functions and multiple complex and inter-related projects for a large, complex Federal agency.
·       Performance Work Statement (PWS) Enterprise Network Architecture & Engineering Services Support (ENAESS) III.
·       Minimum of five (5) years of experience in networking and information technology as well as Agile and Scrum methodologies.

WORKING CONDITIONS:
Environmental Conditions
·       The primary worksite will be Government sites within the National Capital Region (NCR) and Northern
·       Virginia. There will be occasions where the Contractor will have to travel to colocations in Ashburn, VA,
·       San Jose, CA. and Durham, NC as well as the National Data Center (NDC) in Northern Virginia. The
·       Contractor will also be required to travel field sites within the Continental United States (CONUS),
·       Outside Continental United States (OCONUS), and international sites to support requirements.

Strength Demands
·       Light – 20 lbs. Maximum lifting with frequent lift/carry up to 10 lbs.  A job is light if less lifting is involved but significant walking/standing is done or if done mostly sitting but requires push/pull on arm or leg controls.
Physical Requirements
·       Stand or Sit; Walk
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. We believe several attributes are the root of our very best employees and extraordinary culture. We have named these attributes “The 6 H’s” – Happy, Helpful, Honest, Humble, Hungry, and Hustle.

Happy: We exhibit a positive outlook in order to create a positive environment.
Helpful: We assist each other and pull together as teammates to deliver.
Honest: We conduct our business with integrity.
Humble: We recognize that success is not achieved alone, that there is always more to learn, and that no task is below us.
Hungry: We desire to consistently improve.
Hustle: We work hard and get after it.

These Core Values are present in all our employees and our organization's aspects. Learn more about us and our culture by visiting us here.

COVID-19 Vaccination Requirements
Agile Defense is subject to federal vaccine mandates or other customer/facility vaccination requirements as a federal contractor. As such, to protect its employees' health and safety and comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)