Network Engineer I

Ashburn, VA
Network /
Regular /
Agile Defense provides leading-edge Digital Transformation solutions to support and advance our customers' mission. We deliver innovative and high-quality services to our customers worldwide through an empowered and engaged workforce.

Requisition #: 28

Job Title: Network Engineer I

Location: Ashburn, VA (Remote)

Clearance Level: Active DoD - CBP Suitability, DHS Suitability, Active TS

Salary Range: $67,019 - $100,529
Customs Border Patrol (CBP) has a global presence with connectivity to approximately 1300 field sites as well as Other Government Agencies (OGAs) and trade partners. CBP conducts operations in 22 countries, 328 ports of entry, 129 border patrol stations within 22 sectors, and 75 AMO locations. To support its mission, CBP needs a robust, resilient, and high performing enterprise network and supporting services throughout its global footprint. The Network Services Division within the Office of Information and Technology (OIT) Enterprise Infrastructure and Operations Directorate (EIOD) provides network services and oversight of the CBP enterprise network infrastructure and comprises the Network Architecture and Engineering Division (NAED) and Network Operations Division (NOD).
Working with an enterprise network architecture and engineering team supporting our Federal customer, the Network Engineer I supports projects to upgrade, modernize and support the migration of a Wide Area Network (WAN) communications infrastructure supporting over 1200 field sites and multiple Program Directorates.

Support escalation and root cause analysis activities.
Responsible for the support of the development of the technical requirements Document and a Detailed Design Document (DDD) for enterprise network solution architecture, consistent with the associated Functional Requirements Document and DDD, and any transition to Operations support.
Support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security.
Preparation of test reports and Implementation Plans for each change impacting the WAN/LAN/MAN or cloud network environment.
Interface with customers to collect and clarify requirements.
Manage network communications testing, installation, and support for the MAN/WAN system.
Mentor and provide guidance to other networking team members.
Identify and diagnose problems affecting network performance using software and hardware tools.
Provide recommendations to enhance and improve network performance.
Troubleshoot network infrastructure systems as needed.
Perform system engineering design, integration, and implementation tasks and activities, including coordination of personnel, hardware, software, budget, facilities, and/or equipment.
Interface with vendors when necessary, during outages or periods of degraded system performance.
Evaluate, design, document, install, implement, test, perform problem isolation and resolution, monitor, tune, and set standards.
Provides client consulting and training on the interfacing and use of network facilities.
Researches, evaluates, and recommends new computer network equipment and technologies.
Utilizes monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance, and trace data and protocol activity.
Provides internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients. Assists in internal training programs.
Provide Tier IV escalation support of CBP’s Enterprise-Wide Area Network Infrastructure.
Configure Cisco network routers, switches, and wireless controllers for LAN/WAN connectivity.
Develop network designs and comprehensive site analysis.
Cisco Firewall design and configuration.
Root Cause Analysis support.
Troubleshoot, diagnose, investigate, and resolve issues with network connectivity and latency.
Troubleshoot multiple MPLS networks in a highly secure environment.


Education, Background, and Years of Experience
Bachelor’s degree in computer science, Engineering, IT Systems, or other related discipline. Education requirement may be substituted with an additional 4 years of relevant experience.
At least 4 years of network engineering experience of Medium to Large WAN network experience, functions, and concepts of a wide area network, designing LAN/WAN's and network engineering.


Required Skills
Experience with Cisco routing/switching configuration and troubleshooting to the CCNP level, ASRs, Generation 2, and 1900-7600 routers, Cisco NGFWs, and F5 Load Balancers.
IP experience (to include sub-netting and routing), IPV4/IPV6
Experience with Riverbed WAN Optimization
Experience with Fusion Center
Experience with Cisco Office Extend
Experience with BGP experience required.
Experience with EIGRP and OSPF routing
Experience with Cisco DMVPN concepts
Experience with Next Hop Resolution Protocol (NHRP)
Experience with Virtual Routing and Forwarding (VRF)
Adept in using troubleshooting and performance management tools such as Cisco Prime, Riverbed SteelCentral, NetScout, Gigamon, Cisco Prime, etc.
Must be able to work with minimal supervision and possess excellent written and verbal communication skills.


Environmental Conditions
Fully Remote (Remote candidates need to be 4 hours driving distance from NCR).

Strength Demands
Medium – 50 lbs. Maximum lifting with frequent lift/carry up to 25 lbs.

Physical Requirements
Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. We believe several attributes are the root of our very best employees and extraordinary culture. We have named these attributes “The 6 H’s” – Happy, Helpful, Honest, Humble, Hungry, and Hustle.

Happy: We exhibit a positive outlook in order to create a positive environment.
Helpful: We assist each other and pull together as teammates to deliver.
Honest: We conduct our business with integrity.
Humble: We recognize that success is not achieved alone, that there is always more to learn, and that no task is below us.
Hungry: We desire to consistently improve.
Hustle: We work hard and get after it.

These Core Values are present in all our employees and our organization's aspects. Learn more about us and our culture by visiting us here.

COVID-19 Vaccination Requirements
Agile Defense is subject to federal vaccine mandates or other customer/facility vaccination requirements as a federal contractor. As such, to protect its employees' health and safety and comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)