Knowledge Management Specialist

Fort Huachuca, AZ
Defense – Information Technology /
Regular /
Requisition #: 344
Job Title: Knowledge Management Specialist
Location: 2001 Brainard RoadFt Huachuca, Arizona85613
Clearance Level: Active DoD - Secret
Required Certification(s): 

·         This position requires an active Secret security clearance on hire date.

Joint Interoperability Test Command (JITC) Test Evaluation and Certification II Services (TEC II) contract provides technical solutions for the DOD in support of Test and Evaluation (T&E) services and T&E enabling services. JITC’s service requirements are categorized in the following areas: T&E Performance Requirements, T&E Capability Management Requirements, T&E Capability Requirements, and Overarching Contract and Task Order (TO) Requirements. TEC Services are provided to DoD Combatant Commanders/Services/Agencies, federal and state agencies, coalition partners, and commercial entities to aid in the design, development, acquisition, integration, deployment, operational use, and sustainment of new and enhanced Information Technology/National Security System capabilities.
Agile-Defense is looking for a Knowledge Management (KM) specialist to perform KM administration actions required to support the creation, sharing, and day-to-day management of information throughout the organization in three general areas. The selected candidate will assist in the development of KM policies, processes, and procedures that define the organization’s KM strategy; perform SharePoint administration actions required to support the creation, sharing, use, and management of knowledge and information throughout the command; as well as develop and implement new KM capabilities or applications through the use of Power Applications, Power Business Intelligence, other DoD365 Enterprise applications, Wikis, or other approved tools. The selected candidate will assist the task lead in the following areas:

·         Develop and implement KM policies, processes, and procedures in accordance with applicable Governmental directives and commercial, academic, and international best practices and standards.
·         Provide technical and administrative support to the organization’s manual and automated processes and capabilities.
·         Administer KM resources to facilitate the efficient sharing of information throughout the organization and external customer base.
·         Support KM modernization efforts transitioning KM information (sites, subsites, libraries, lists, etc.) to new platforms (e.g. websites to Microsoft SharePoint Online) or applications.
·         Provide technical assistance to the workforce to aid them in the adoption and use of approved KM solutions and capabilities.
·         Develop and provide workforce training material for use of KM solutions and capabilities.
·         Research, recommend, develop, and maintain new solutions to improve the overall efficiency and effectiveness of KM capabilities supporting specific organizational needs.
·         Support the organization in identifying, researching, responding to, and adopting emerging technologies and innovative approaches that hold the potential for improving the efficiency and effectiveness of existing capabilities.
·         Support strategic planning by researching and advising how to best address changes in DoD policies, processes, and priorities; suggesting options to improve organizational efficiency and effectiveness; and proposing the adoption of new technologies and methods. Support the transformation of existing test and evaluation methods, instrumentation, and testbed capabilities; improving organizational resource and knowledge management processes; and addressing other strategic needs and initiatives.

Required Certifications
·         This position requires an active Secret security clearance on hire date.
·         Requires at least 1 certification in area of specialization.

Education, Background, and Years of Experience
·         Requires a Bachelor’s degree with at least 4 years of experience; or an Associate’s degree with at least 6 years of experience; or at least 60 semester hours of formal education working towards a Bachelor’s degree and at least 6 years of experience; or 8 years of experience. One year of experience can be substituted by 15 semester hours completed towards an Associate’s or Bachelor’s degree. Additional certifications in the area of specialization may be substituted for one year of experience but varies by certification. The degree must be in a relevant technical curriculum and experience must be related to the job duties.

Required Skills
·         Experience with KM system strategy, implementation, communications, and maintenance. Records Management experience is desired.
·         Proficiency using MS Office 365 suite (specifically SharePoint).
·         Familiarity with DoD operations, environment, IT systems, and software.
Preferred Skills
·         Experience with MS Project.
·         Technical background in networking, storage, backup and recovery, and cloud solutions.
·         Excellent communications skills, including verbal, written and presentation skills with the ability to write complex developer-level issues in a clear, concise, and easily understood manner.   
·         Attention to detail creating, reviewing and editing requirements, specifications, and recommendations related to proposed solutions.
·         Ability to collaborate effectively with senior management, cross-functional teams, internal/external customers, and end-users.

Environmental Conditions
·         Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands
·         Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles.  Some occasional walking or standing may be required.   Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
·         Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).