Program Manager
Washington, D.C.
Federal / Civilian – Project / Program Management /
Regular /
Hybrid
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 629
Job Title: Program Manager
Location: 445 12th Street SW Washington, District of Columbia 20554
Clearance Level: Active DoD - Background Check
Required Certification(s):
- ITIL 4 Foundation OR Practitioner
- DevSecOps Foundation
- PMP
- MS Azure Fundamentals
- Certified Information Systems Auditor (CISA) OR Certified Information Security Manager (CISM) OR Certified Information Systems Security Professional (CISSP)
SUMMARY
The agency is known to protect the retirement income of more than 33 million American workers in private sector defined benefit pension plans. A defined benefit plan provides a specified monthly benefit at retirement, often based on a combination of salary and years of service. This contract is for the delivery of IT infrastructure services and support needed for the agency's mission. This contract will serve as a strategic tool to navigate the dynamic and ever-evolving landscape of IT requirements at the agency.
Serve as the Government’s primary point of contact and to provide overall leadership and guidance for all contractor personnel assigned to the Task Order (TO). The PM is ultimately responsible for the quality and efficiency of the TO, to include both technical issues and business processes. The PM shall have organizational authority to execute the requirements of the TO. The PM shall assign tasks to contractor personnel, supervise on-going technical efforts, and manage overall TO performance. This individual shall have the ultimate authority to commit the contractor’s organization and make decisions for the contractor’s organization in response to Government issues, concerns, or problems. This person shall be readily available to respond to Government questions, concerns, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues.
JOB DUTIES AND RESPONSIBILITIES
Furthermore, this role will perform the following tasks:
· (1) Perform management, manpower utilization, and supervision of employees of various labor categories and skills.
· (2) Manage a quality assurance environment that includes customer satisfaction tracking, user complaint and monitoring programs, and quality control (QC) programs.
· (3) Perform management of a complex cybersecurity environment / DevSecOps environment; and
· (4) Perform oral presentations and communicate with the highest levels of management with technical details.
SUPERVISORY DUTIES
· Will be direct manager for other key personnel on the contract.
QUALIFICATIONS
Required Certifications
- ITIL 4 Foundation OR Practitioner
- DevSecOps Foundation
- PMP
- MS Azure Fundamentals
- Certified Information Systems Auditor (CISA) OR Certified Information Security Manager (CISM) OR Certified Information Systems Security Professional (CISSP)
Education, Background, and Years of Experience
STRONGLY Preferred
- 15-20 years management IT Infrastructure
- Bachelors in IT disciplines
- Masters in IT disciplines
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
- Manage Man point utilization and supervision including subcontractors in similar size / scope
- Experience in Quality Assurance (Customer Satisfaction, User Compliant, QC Programs)
- Management of either Cybersecurity OR DevSecOps environments in similar size / scope
Preferred Skills
- Relevant Network Operations and Development experience
- Knowledge of Agile Project Management methodology including experience as a Scrum Master
- Strong Ability to create, implement and manage large complex Government IT projects
- Strong understanding of Risk Management
- Strong understanding of data analysis, metrics and reporting
- Excellent Communications skills
- Excellent Customer Focus/Satisfaction skills
- Strong team/personnel leadership skills
- Strong understanding of and ability to demonstrate the Agile Defense Core Values: Happy, Helpful, Honest, Humble, Hungry, Hustle
WORKING CONDITIONS
Environmental Conditions
· Contractor site with possible off-hours work to support releases and/or VIP troubleshooting issues. Work requires standing and walking up to 25% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Travel may be required to assist team with fielding operations at remote site locations.
Strength Demands
· Light – 20 lbs. Maximum lifting with frequent lift/carry up to 10 lbs. A job is light if less lifting is involved but significant walking/standing is done or if done mostly sitting but requires push/pull on arm or leg controls
Physical Requirements
· Stand or Sit; Walk; Use Hands / Fingers to Handle or Feel; See
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
Happy - Be Infectious.
Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
Helpful - Be Supportive.
Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
Honest - Be Trustworthy.
Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
Humble - Be Grounded.
Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
Hungry - Be Eager.
Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
Hustle - Be Driven.
Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
