Professional Monitoring Tools Engineer

Ashburn, VA
Network /
Regular /
Agile Defense provides leading-edge Digital Transformation solutions to support and advance our customers' mission. We deliver innovative and high-quality services to our customers worldwide through an empowered and engaged workforce.

Requisition #: 15

Job Title: Professional Monitoring Tools Engineer

Location: Ashburn, VA (Remote)

Clearance Level: Active CBP Suitability, DHS Suitability, Active TS

Salary Range: $89,471 - $134,207
Customs Border Patrol (CBP) has a global presence with connectivity to approximately 1300 field sites as well as Other Government Agencies (OGAs) and trade partners. CBP conducts operations in 22 countries, 328 ports of entry, 129 border patrol stations within 22 sectors, and 75 AMO locations. To support its mission, CBP needs a robust, resilient, and high performing enterprise network and supporting services throughout its global footprint. The Network Services Division within the Office of Information and Technology (OIT) Enterprise Infrastructure and Operations Directorate (EIOD) provides network services and oversight of the CBP enterprise network infrastructure and comprises the Network Architecture and Engineering Division (NAED) and Network Operations Division (NOD).
Working with an enterprise network architecture and engineering team supporting our Federal customer, the Professional Monitoring Tools Engineer provides network engineering support and guidance into projects and application architecture. The Professional Monitoring Tools Engineer is responsible for the engineering, design, test, and implementation of customer selected network monitoring tools and infrastructure leveraging the current network environment to facilitate the monitoring and situational awareness of the health of the network. Responsible for the support of the development of the Technical Requirements Document and a Detailed Design Document (DDD) for the network architecture, consistent with the associated Functional Requirements Document and DDD, before transitioning to Operations. Responsibility includes the support of all updates to all documents when there is change in the network design and/or technologies and collaborating with all stakeholders to test all related systems and application migration processes to verify that the systems meet requirements and can host applications with no degradation to performance or security. This engineer is responsible for the preparation of test reports and Implementation Plans for each change impacting the network environment.

Lead efforts in research and testing of new tools as selected by the client.
Write reports and documentation on test results and/or Proof of Concept outcomes.
Provide internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients. Assists in internal training programs.


Required Certifications
Eligibility/Clearance   Must be a U.S. Citizen
 Clearance Preference:
CBP Full BI - 1st priority
Any DHS badge + DoD Top Secret or Secret - 2nd choice
DoD Secret or Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance – work can only begin once the clearance is fully adjudicated)

Education, Background, and Years of Experience
Bachelor’s Degree in Computer Science, Engineering, IT Systems, or other related discipline.
 Education requirement may be substituted with an additional 4 years of relevant experience.
At least 10 years of hands-on experience in Network Design, Network Engineering, Network Operational Support and cloud engineering experience of Medium to Large enterprise network environments.


Required Skills
Experience with NetScout nGeniusPulse
Experience with HPNA
Experience with Forward Networks
Experience with Akamai
Experience with Stealthwatch
Experience with SteelCentral
Experience integrating various monitoring tools with existing infrastructure.
Experience with Cloud Identity and Access Management.
Experience deploying and managing virtual servers in the Cloud.
Experience with Cloud based monitoring solutions.
Must be able to work with minimal supervision and possess excellent written and verbal communication skills.

Preferred Skills
Desired certifications: ITIL, AWS: Networking and/or Security Specialty, Solutions Architect Associate or Professional


Environmental Conditions
Fully remote. (Remote candidates need to be within 4 hours driving distance from NCR.)

Strength Demands
 Medium – 50 lbs. Maximum lifting with frequent lift/carry up to 25 lbs.

Physical Requirements
Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. We believe several attributes are the root of our very best employees and extraordinary culture. We have named these attributes “The 6 H’s” – Happy, Helpful, Honest, Humble, Hungry, and Hustle.

Happy: We exhibit a positive outlook in order to create a positive environment.
Helpful: We assist each other and pull together as teammates to deliver.
Honest: We conduct our business with integrity.
Humble: We recognize that success is not achieved alone, that there is always more to learn, and that no task is below us.
Hungry: We desire to consistently improve.
Hustle: We work hard and get after it.

These Core Values are present in all our employees and our organization's aspects. Learn more about us and our culture by visiting us here.

COVID-19 Vaccination Requirements
Agile Defense is subject to federal vaccine mandates or other customer/facility vaccination requirements as a federal contractor. As such, to protect its employees' health and safety and comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)