API Technical Writer

remote /
Product /
Full-Time
Airbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.

Within just 18 months, we've built 150+ connectors and we've had 9,000+ companies syncing data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.

Airbyte is remote friendly, with most of the team still based in Silicon Valley. We’re fully transparent as a company. Our company handbook, culture & values, strategy and roadmap are open to all.

The Opportunity
As our technical writer, you will report to our head of docs, work closely with our product and engineering leaders with the goal to provide the best developer experience on Airbyte’s documentation, including our API. This is a unique opportunity to build out a world-class documentation visited by thousands of developers every day. You will leverage our active community to assess and improve the documentation, and work closely with the community team to include other engaging formats in the documentation.

What You'll Do

    • Evaluate and improve our existing API and SDK documentation.
    • Write and test new API and SDK reference documentation.
    • Collaborate with engineers and community members to create code samples, getting started guides, detailed how-to guides, and so on.
    • Help define and direct the core experience of documentation for each high-impact persona that engages with it, getting buy-in from product and engineering on the vision.
    • Help build a system to assess and improve the quality of the documentation, through metrics and community involvement. 
    • Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include: contributing to Knowledge Base articles, authoring technical blog posts.

What You'll Need

    • 3+ years creating API and SDK reference documentation, tutorials, and how-to guides.
    • Understanding of web development, HTTP request-response methods, JSON.
    • Experience creating basic code examples in one or more programming languages - Java or Python.
    • Familiarity with the OpenAPI and Swagger
    • A demonstrated ability to get stuff done. In an ideal world, you’ve worked in a fast-growing company and know what we should be doing today, in one year, and in two years.
    • Self-directed and able to work with minimal supervision.
    • You share our values.
    • Bonus: Exposure to data integration technologies.
Location
Remote

We provide
- Fully remote flexible work environment - we don’t look at when you log in, log out or how much time you work. We look at your output and we trust you; it’s the only way remote can actually work.
- Unlimited vacation policy- we need you at your best at all times. Our expected minimum time off lets you schedule your work around your life.
- Co-working space - most of our team enjoyed the WFH life but if you prefer to work from a co-working space, we will cover the full monthly cost.
- Parental leave (for both parents) - so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy.
- Travel With Purpose - we are a fully distributed, 100% remote-friendly team, however, we recognize the value of in-person time. We will pay for round-trip flights, hotel, transportation, and food on weekdays for you to visit our headquarters in San Francisco, or other members of your team around the world.
- Open book policy - we will pay for books you purchase for your professional and career development.
- Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.
- Competitive benefits package for US-based employees, including:
-Blue Shield or Kaiser Medical Insurance
-Dental & Vision Insurance
-Life and AD&D Insurance
-Long-term Disability Insurance to offer extra peace of mind, especially while we find ourselves in a global pandemic
-Healthcare insurance for those whose countries do not provide it for free.
-Mental Health Support for all team members provided via Spill.
-401k for US-based employees.
-Sponsored visas for employees in need of them.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

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