Aircall - Customer Success Manager (Midmarket accounts)

Customer Success Manager (Midmarket accounts)

Remote NA

Customer Experience – 12004 - Success /

Full Time /

Remote

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Current company ✱

US: Please confirm your legal work authorization status

Will you now or in the future require sponsorship to work for an employer in the US?✱
- Yes - I do/will require sponsorship
- No - I do not/will not require sponsorship, and I am authorized to work for any employer in the US
If you currently require sponsorship (or will require sponsorship in the future), please include: 1. The type of visa or sponsorship you currently have (or will require in the future). 2. The timing of when you will require sponsorship. 3. Any additional information that Aircall may need to know in determining whether or not we will be able to provide sponsorship.

Compensation

What is your desired salary (annually)? If your target number includes bonuses/commissions, please specify the breakdown.

Preferred Pronouns

If you feel comfortable to answer, let us know your preferred pronouns.

Here are two quick questions for you. There are no right answers — we just want to get to know you better!

What is most exciting to you about this role?
Why would we be excited to work with you?

NYC Office

Would you feel comfortable coming into an office 2 or 3x/week in Manhattan?✱
- Yes
- No
- I don't know yet

Remote Location

What city/state will you be working remotely from?✱

This role is 9-6 pm EST

Can you work 9-6 pm EST? (Or if remote, equivalent from your time zone - i.e 8-5 pm cst)✱
- Yes
- No

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender

Race

Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.

Veteran status

Voluntary Demographic Survey for Aircall (US)

At Aircall, we value diversity, inclusion, and belonging. It is diversity that leads to smarter, more innovative, agile, and creative teams, and better performance for businesses. One of our core values at Aircall is Thrive Together and we thrive to foster a sense of inclusion and belonging. We invite you to complete this optional survey to help us evaluate and strengthen our diversity and inclusion efforts. If you choose to fill it out, the responses may be used to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your name and specific job application and will not in any way be used in the hiring decision. This information will be kept secure and confidential and will be used solely to evaluate and strengthen our diversity and inclusion efforts.

I identify my gender as:
- Female
- Male
- Non-binary
- Transgender
- I prefer to self describe
- I prefer not to say
I identify my ethnicity as:
Select all that apply
- Black/of African descent
- Hispanic, Latino, or Spanish origin
- White/Caucasian
- Asian
- Native Hawaiian or Pacific Islander
- Two Races or More
- I prefer to self-describe
- I prefer not to say
I identify my sexual orientation as:
- Asexual
- Bisexual, pansexual, and/or queer
- Gay and/or Lesbian
- Heterosexual
- I prefer to self-describe
- I prefer not to say
Veteran Status:
- Yes, I am a veteran
- No, I am not a veteran
- I prefer to self-describe
- I prefer not to say
I have a physical disability:
- Yes
- No
- I prefer to self-describe
- I prefer not to say
Age:
- Prefer not to say
- 18 - 24
- 25 - 34
- 35 - 44
- 45 - 54
- 55 - 64
- 65 and over