VoIP Engineer
Remote EMEA
Engineering – 10001 - Communications Platform /
Permanent Full Time Employee /
Remote
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
Programmable Communications Team
The Programmable Communications Team is responsible for all technology aspects related to the voice and messaging infrastructure of Aircall products. The team works to deliver high-quality and real-time communications to our users while operating in all areas at carrier-grade expectations (stability, maintainability, scaling, and uptime). Our shared ambition is to provide the best voice and messaging infrastructure for Aircall customers and help other Aircall engineering teams deliver as much value as possible on top of it.
We are looking for a VoIP Engineer to integrate a project dedicated to enhancing our communications platform.
A little more about you!
- You are pragmatic, open-minded, autonomous, and like sharing your ideas
- You have experience with RTC architecture and VoIP-related protocols (SIP, RTP)
- You have experience with open-source SIP technologies (FreeSWITCH, Kamailio, Asterisk,...)
- You have experience in development using Typescript with a focus on delivering security, scalability, availability, and performance
- You are familiar with containerized environments (Docker, K8S)
- You have worked with AWS in a production environment, preferably for high volume / high availability services, and understand how to design for, deploy on, and get the best out of, the environment and services provided by Amazon
- You have experience with software development life cycle, code reviews, GitLab, CI/CD, automated testing, deployment activities, troubleshooting production issues
- You are fluent in English, both written and spoken
- You are used to work in Agile/Scrum environments
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
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