Revenue Operations Specialist
Wroclaw, Poland
Sales – Revenue Ops /
Full-time /
Hybrid
At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 900+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn 🦄'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.
We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to digitally transform the way their organizations run.
We’re looking for a Revenue Operations Analyst to join the Revenue Operations team at airSlate.
In this cross-functional role, you'll build, manage, and optimize the end-to-end processes and tools supporting the sales-assisted funnel for one of our flagship products. You'll work closely with Sales, Marketing, Product, Billing, Customer Success, and Support to ensure alignment, scalability, and data integrity across the go-to-market ecosystem.
As the primary owner of the sales tech stack for your product, you'll manage Salesforce administration and integrations with tools across the revenue lifecycle — from lead generation to post-sale customer engagement. If you're excited about driving operational excellence, building scalable systems, and enabling data-driven decision-making, this role is for you.
What you will be working on:
- Build, own, and maintain the operations and the technology stack to support the product's sales motion (implementation, requirements gathering, testing, roll out, adoption, maintenance)
- Own the SFDC administration for the product, including but not limited to configuration, user onboarding, new process implementations, reporting, analytics, and integrations
- Define and enforce CRM best practices to ensure data accuracy, consistency, and visibility across leads, opportunities, and customer interactions
- Build and refine analytics, dashboards, and reporting frameworks to track key performance metrics, evaluate sales effectiveness, and uncover opportunities for process and pipeline optimization
- Develop data-driven insights to support pipeline management, forecasting, territory planning, quota setting, incentive programs, recurring sales reviews, and annual planning efforts
- Build and maintain integrations between the sales technology stack and other go-to-market tools and ensure the seamless operation of data pipelines, API, Zapier workflows, native connectors, and custom code implementations
- Work closely with the other product SFDC admins and operations analysts on the team to design an ecosystem that breaks down silos and scales effectively
- Create and evolve processes to support the entire customer lifecycle
- Drive alignment between sales execution and go-to-market initiatives by operationalizing new product launches, pricing and packaging changes, outbound demand generation campaigns, and customer success initiatives
- Own core sales processes like maintaining order forms, processing requests from the Deal Desk, processing monthly commissions, and auditing the processes
What we expect from you:
- 3–5 years of experience in a revenue operation role
- Bachelors degree
- Salesforce-certified admin with deep expertise in Salesforce
- Experience managing Salesforce integrations with email marketing, marketing automation, lead enrichment, customer data platform, data warehouse, lead scoring and routing, quote-to-cash, customer success platforms, sales development outreach, billing and payment systems, commissions, analytics, and BI
- Experience implementing a complex sales process
- Excellent business judgment and attention to detail
- Always act with urgency, integrity, and consider what's best for the business as a whole
- Good written and verbal communication skills in English
- Flexibility in work hours to accommodate the US market
- Excellent analytical thinking
- Translating business needs into technical tasks and providing solutions
Nice to have:
- Experience managing outbound marketing campaigns in Salesforce
- Knowledge of marketing attribution and lead sources
- Knowledge of AI sales tools
At airSlate, we’re transforming how businesses automate and operate. Join a global team that values innovation, speed, and a relentless focus on customer success. Your work will directly impact how our product scales and how our teams go to market with confidence.
Ready to make a measurable impact? Apply today.
What we offer:
— Flexible work environment — We value the advantages of in-person collaboration and prioritize work from our offices in Wroclaw or Bialystok. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling.
— Bonuses and compensation — On top of a competitive base salary, we reward our team members' performance with a quarterly bonus to recognize achievements, time, and effort.
— Stock options — At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth.
— Professional growth opportunities — We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member.
Health and well-being—We prioritize the health and well-being of our team. This is why we provide a Luxmed subscription, a Multisport card for every team member, access to the office's massage room, free lunches, and healthy in-office snacks to sustain your energy. Also, we provide all our team members with Mental Health Days, dedicated days off recognized globally to encourage people to log off and recharge.
— Open communication — We encourage transparent communication from all team members at airSlate. Feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time.
We are proud of:
— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.
— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
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