At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 900+  team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a  'Unicorn 🦄'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.

We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to digitally transform the way their organizations run.

1. Excellent relationship-building and communication skills with both operational and executive stakeholders.

2. You’ll autonomously manage a book of mid‑market customers, guiding them from onboarding through adoption, renewal, and expansion. You operate as a high‑trust “autopilot” partner, proactively driving recurring revenue and reducing churn. 3. 3. Key performance metrics include retention, net recurring revenue (NRR), and expansion ARR 

4. Lead implementation of new customers, coordinating with sales, onboarding, and product teams

5. Deliver user training, business reviews, and ongoing health checks

6. Monitor customer health signals (usage stats, NPS, product engagement); proactively address issues

7. Identify upsell/cross‑sell opportunities and support expansion strategy

8. Serve as the trusted advisor and primary contact for clients

9. Collect customer feedback and pass insights to product and support teams

10. Maintain accurate account records in CRM or customer success platform

₱0 - ₱0 a month

— Flexible work environment — Embracing flexibility in our workspace, we offer fully remote work arrangements and flexible scheduling.

— Professional growth opportunities — Committed to continuous improvement, we welcome those with a passion for learning. We cover professional development courses, conferences, and literature for each team member and provide access to the airSlate Academy and Operations/Department training to elevate your skill set.

— Health and well-being — We prioritize the health and well-being of our people, covering 50% of your premium health insurance.

— Compensation and benefits — In addition to a competitive base salary, our team members are eligible for monthly performance bonuses of up to 10% based on their achievements, time commitment, and dedication.

— Stock options — At airSlate, our team members are more than just workers; they're business partners. We issue stock options that grant ownership in the company, enabling everyone to share in its growth.

— Open communication — We encourage transparent communication from all team members at airSlate. Please feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time.

— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.

— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.