Product UX Writer
Poland / Romania
SignNow – SignNow Product Design /
Full-time /
Remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, airSlate WorkFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About signNow team:
We are a passionate and ambitious team of 140+ people on a mission to succeed with our award-winning signature solution – SignNow.
SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.
And now, we are looking for a UX Writer who is prepared to contribute to the next chapter of our company's growth.
What you'll be working on:
- Style Guide & Consistency: Maintain the new style guide and tone of voice. Conduct testing of copy in real product environments, ensuring that it supports a smooth user experience. Validate new copy by testing them within core product flows, ensuring all content is effective and functional.
- Strategy and Roadmap: Develop a roadmap for ongoing copy and localization updates, ensuring future iterations align with evolving product goals and user feedback. Stay current on UX writing, AI-driven solutions, and localisation trends, applying best practices.
- Localisation: Manage the localisation process for all product content across mobile and web platforms, ensuring translations meet cultural, linguistic, and quality standards. Maintain a localization framework that integrates AI-driven translation. Oversee the quality of translations to ensure content is accurate and contextually appropriate for different regions.
- Content & Microcopy Creation: Create and refine user interface text, including buttons, error messages, tooltips, and other microcopy, ensuring clarity, simplicity, and consistency. Conduct regular audits of existing content to ensure it stays up-to-date and relevant.
- AI Integration & Process Optimisation: Take ownership of AI integration efforts, monitoring and refining workflows to increase efficiency. Implement AI-driven solutions for automating the generation of microcopy and streamline the interaction between design and development teams. Lead the development of AI prompts for improving copy quality and consistency.
What we expect from you:
- English level: Native or Fluent.
- Minimum of 3 years of product experience providing microcopy for interfaces.
- Experience with the localisation processes.
- Experience with creating a tone of voice and full styleguide for the product.
- Pro-active use of AI to streamline working routine.
- Good experience with cross-team collaboration.
- Product experience required.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
