Head of Risk Operations

US - San Francisco
Operations – Risk Operations /
/ On-site
Airwallex is a global payments fintech company transforming the way businesses move and manage money globally. We have built a global financial infrastructure platform to help businesses transact, collect and pay across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. We've grown to 13 global locations and have raised over $900 million in funding. To support our ambitious growth plans, we’re looking for smart, collaborative and passionate people who are looking to make a genuine impact.


Actively engage in the actual delivery of the project for issuing and acquiring risk system optimization, and provide advice for rule setting, modeling, scoring schemes, etc. 
Identify solutions and recommendations linked to issuing and acquiring risk control. Build up and fine-tune issuing and acquiring risk-related procedures to facilitate the global implementation 
Collaborate with global teams to manage exceptional or escalation cases related to issuing and acquiring risk to ensure the proper risk control is in place. 
Identify opportunities to streamline issuing and acquiring risk assessment processes to increase operational efficiency and operational risk effectiveness. 
Identify and engage appropriate stakeholders to facilitate targeted deep dives, thematic reviews, and any additional directives from senior leadership. 

Ideal Experiences:
10+ years of technical experience in Consulting, Financial Services, and Payment with a Bachelor’s Degree or at least 5 years of work experience with an Advanced degree 
In-depth understanding of issuing and acquiring statistical analysis, modeling, scoring schemes, etc. 
Practical understanding of risks and controls assessments with a proven track record of applying technical skills and competencies in challenging and complex situations 
Highly developed analytical skills with the ability to synthesize complex information into quality reporting and presentations 
Excellent interpersonal skills – ability to positively influence stakeholders at all levels 
Analyze trends in data to assist senior leadership with decision-making and process improvement initiatives; proficient in metrics and reporting 
Ability to work under pressure, managing tight deadlines and/or unexpected changes 

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We organize regular team building events, encourage hybrid/flexible working, and we give our people the freedom to be creative. 

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. 

Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.