Senior Product Manager (Ajax Services)
Kyiv, Kyiv City
System Department /
Full-time /
On-site
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.
We’re looking for a Product Manager to drive the development and growth of our service ecosystem. This role is a unique opportunity for a passionate professional who can align market needs with company’s long-term vision, ensuring seamless integration of services that enhance our solutions and shape the future of Ajax’s ecosystem, delivering seamless and valuable experiences to customers worldwide.
Ajax Services is an umbrella term covering the broad set of tools and capabilities designed to empower our partners. Through our advanced digital infrastructure and cloud-based approach, we deliver valuable services to enhance product experience. Ajax Services expand software possibilities, improve signaling, and streamline security management. By partnering with Ajax, you gain access to a stable ecosystem that helps your business thrive.
Ajax Services already include:
⁃ Ajax SIM ⁃ Dual-path Signalling presets
⁃ Cloud Storage for video
⁃ IP Telephony
We’re looking for:
- 5+ years of product management experience in tech products, preferably with a focus on recurring revenue model;
- proven track record of delivering successful products that drive revenue growth
Excellent English (both written and spoken).
Main Responsibilities:
- Identify market and customer needs for services, align them with the company’s mid and long-term goals;
- Research markets and competitors to ensure the best value proposition;
- Manage entire product lifecycle — from ideation through launch, to continuous improvement;
- Take full ownership over the product vision, strategy, and roadmap of Ajax Services. Define and articulate them clearly with business and RnD stakeholders;
- Analyse, and integrate feedback to refine product features and ensure regulatory compliance;
- Prioritise data-driven and feedback-driven approach in feature development, ensuring minimal risks and time to market.
Soft skills:
- Communication Skills: ability to communicate clearly and concisely with different stakeholders;
- Empathy: understanding and empathizing with users' needs, frustrations, and expectations;
- Problem-Solving Skills: strong critical thinking to quickly identify issues, analyze possible solutions, and make decisions that benefit the product and users;
- Adaptability & Flexibility: comfortable working in a fast-paced environment where priorities can change quickly based on business needs and user feedback;
- Multitasking: be ready to manage multiple products simultaneously;
- Curiosity & Continuous Learning: being naturally curious and always willing to learn about the market, new technologies, or customer needs to stay ahead in product development.
Hard skills:
- Market Research & Analysis: Knowledge of how to conduct market research, analyze competitors, and understand market trends to make informed product decisions, make a calculation of unit economy;
- Regulatory & Compliance Knowledge: Understanding of relevant industry regulations (e.g., GDPR for data privacy, legal, financial region diversity) that may impact the product’s design or functionality;
- Wireframing & Prototyping: Experience with tools like Figma, or Miro to create low-fidelity wireframes and prototypes that communicate the intended design and functionality of the product.
Nice-to-Have:
- experience with products that have comprehensive interaction with hardware devices;
- knowledge of the security products market or a related area;
- technical background.
We offer:
- the opportunity to share and implement your own ideas that could impact products and production;
- work with a motivated team and an environment with a zero-bullshit culture;
- competitive salary;
- medical insurance;
- corporate English classes;
- compensation for professional training;
- the chance to take part in beta testing of Ajax security systems — receive and test new devices before their release.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
Join us in making “Made in Ukraine” synonymous with reliability.
