Food Service Supervisor

Food Services & Hospitality /
Skilled /
The Food Service Supervisor performs and directs overall restaurant management. The ideal candidate is an energetic leader who displays operational excellence in every area, as well as trains employees. S/he will be responsible for inventory, ordering, and money control systems and will be the point person for marketing initiatives. Also, s/he sets the tone stays calm under pressure, inspires a customer-oriented team, and creates a culture of respect and collaboration. As a supervisor. S/he must be flexible to do all kinds of shifts and willing to migrate to Canada. 

Summary of Responsibilities:

    • Communicates changes in food preparation formulas, standards, etc. to staff. 
    • Ensures that all local and national health and food safety codes are maintained, and company safety and security policies are followed. 
    • Maintains business records as outlined in the Subway® Operations Manual. Analyzes business records to increase sales. 
    • Supports local and national marketing initiatives. 
    • Able to prepare or assemble required ingredients for preparing standard receipts. These may include a portion of beef, pork, fish, and poultry.
    • Identifies and contacts prospective customers to promote sales. 
    • Plans special events and promotions. 
    • Organize stock and equipment, order supplies, and oversee office maintenance, cleanliness, and security 
    • Plan and work on budgets, maximize profits and achieve sales targets 
    • Establish work schedules and procedures 
    • Recruit new team members, train and develop existing staff on sanitation and safety procedures 
    • Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations 
    • Maintaining orderly records. Record sales and wage costs on an hourly basis. Record stock usage and waste. Record maintenance and repairs. 
    • Ensure high standards of customer service are maintained 
    • Handle customer complaints and queries 
    • Implement branded promotional and sales campaigns or devise your own promotional campaigns 
    • Prepare reports and other performance analysis documentation 
    • Undertake activities that comply with the company's corporate social responsibility programs. 
    • Preparing work schedules to meet our labor cost goals and problem solve short notice staff changes. 

Desired Skills & Competencies

    • Can comfortably work in a variety of physical needs (Sitting, standing for extended periods of time, walking, lifting, bending, crouching, kneeling) 
    • Pays attention to detail and is not afraid to coach on sanitation and safety procedures 
    • Exceptional customer service and interpersonal skills 
    • Ability to communicate effectively 
    • Ability to deliver an exceptional guest experience while promoting the team to do the same 
    • Ability to supervise - between 5 - 7 staff at a time throughout various areas of the restaurant 
    • Open availability including evenings and weekends 

Minimum Requirements

    • Senior High School graduate or equivalent (10+2) 
    • Completion of a community college program in food service administration, hotel and restaurant management, or related discipline or several years of experience in food preparation or service 
    • Preferably 3 years of Food Services management experience or comparable experience 
    • Willing to migrate and work in Canada 
    • Job Type: Full-time