Sales Strategy & Operations
Anywhere in France
Revenue – Business Strategy & Operations /
Permanent Employment Contract /
Hybrid
🐼 Who we are
Never Alone with Alan. The health partner, who prevents, insures, and cares daily.
Our mission is a healthier humanity. For our members, getting extra happy years of life. For our companies: the best people return on investment.
We partner with 22,000 companies, more than 500,000 members and are at €350m+ ARR. We now operate in France 🇫🇷, Spain 🇪🇸 and Belgium 🇧🇪. The team is 580 people, and growing all over Europe.
🤘 How we do it ?
People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:
- Members first. We put our members first, our team second, our shareholders third.
- Radical Transparency. We make all choices in writing and adopt a direct and honest style of communication.
- Personal & Team Growth. We are self-improving whilst helping others grow. We’re no ego-doers and we all edit the company.
- Distributed Ownership. We trust our colleagues to make the right choices. We are not afraid to fail fast individually to learn collectively in the long run.
- Fearless ambition. We shoot for the moon and work backwards. We focus on solving complex problems with simple principles far from ready made ideas.
Context of the Role
You will be part of the Sales Strategy & Operations team whose main goal is to
- Define the strategy to achieve our growth and margin targets
- Deeply understand and be able to explain performance
- Enable one of the most effective Sales teams in the tech industry
The Sales Strategy & Operations team conducts critical strategic, data and operational projects designed to accelerate member growth (with a focus on member acquisition) and sales productivity. There are four main components to the work the community does
- Sales strategy and planning (incl. strat plan, target setting, territory design)
- Sales performance monitoring and explanation (incl. reporting, data model)
- Sales tools and processes (incl. the tech stack and its usage)
- Sales organization and capability building
Across all these areas we work very closely with the Sales and Account Management teams.
The scope of the role is European (France, Belgium and Spain for the time being).
Goals
Understand and monitor sales performance
Develop and monitor key business performance metrics
- Provide actionable business insights to Sales and Sales leaders and other relevant stakeholders
- Identify opportunities to continuously improve Sales performance
Build a deep understanding of Sales practices across the funnel through regular shadowing sessions and pipeline reviews
Design and implement initiatives to improve Sales effectiveness and efficiency at every step of the sales cycle, working closely with the Sales team, Sales Strat & Ops colleagues and other stakeholders. This includes
- Designing/ enhancing sales processes
- Designing/ contributing to design tool stack changes
- Designing/ contribute to designing and implementing initiatives to scale up the capabilities of the Sales team
- Contribute to the improvement of our CRM (Salesforce) with the help of our CRM manager
Ensure the scalability of our data infrastructure:
- Contribute to framing the main sales data infrastructure strategies
- Work with the data team to ensure sales acquisition is properly accounted for in the company’s data stack
- Ensure we have clear guidelines at various stages of the sales funnel to ensure data consistency
- Ensure we maintain high data quality: limited duplicates, ensure key fields are being filled, ensure relevant values are collected etc.
Contribute to the definition of the sales strategy for the company:
- Identification of new market segments, sizing of the opportunity
- Define the sales organization to maximize results
- Territory building and targets calculation
Must have
- Deep data rigor, focused on bringing clarity based on deep insights
- Passion for getting close to the business and Sales team and understanding the operational details of their work, not just the strategic ones
- Great written and oral structure and communication
- Excellent verbal and written communication skills
- 5+years of experience within a business strategy, sales strategy & operations, revenue operations or business finance function in a B2B company (preferably) or operational experience in investment banking, management consulting or private equity
- Ability to build successful relationships with with senior business leaders and a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted advisor
- Ability to communicating effectively with senior leadership
- Ability to deal effectively with ambiguity, work well under pressure, with a high degree of adaptability and flexibility
- Ability to bring structure to ambiguous areas of opportunity
- Great Excel skills and SQL knowledge
- Fluency in English
Nice to have
- French or Spanish knowledge
- Experience with Tableau CRM (previously known as Einstein Analytics)
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.
