Front Desk Receptionist

Wilmington, DE
~ Partner Practices ~ – ~ Partner Practices /
Partner Practice /
On-site
Location: Family Practice Associates
Position: Front Desk Receptionist

We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice. The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.

Responsibilities:

    • Check in/out patients quickly and accurately
    • Complete insurance verification
    • Verify patient demographic information at the time of scheduling appointment and upon check-in
    • Monitor and respond to patient and clinical staff messages
    • Complete patient outreach
    • Answer incoming calls
    • Scan incoming documents
    • Obtain co-pays and payments
    • Maintain clean appearance of waiting area and front desk

Requirements:

    • Prior Front Desk experience required, in a medical setting preferred.
    • Excellent computer skills
    • Excellent communication skills
    • Experience with Electronic Health Record (Preferred)