Account Manager
Augusta, GA
Provider Networks – Provider Networks & ACO Support /
Full Time /
Hybrid
The Account Manager will be responsible for practice engagement and performance in all Value Base Care contracts. Work to align and prioritize both health system and Aledade priorities and initiatives to meet performance & revenue goals and expectations.
Primary Duties:
- Represent the Aledade/Practice relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements. Utilize data analytics tools to monitor and communicate practices performances against key objectives, strategic plans. Develop project plans to ensure key objectives are achieved. Responsible for sharing applicable data with stakeholders within Aledade to ensure proper departments have information they need.
- Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
- Provides and presents practice performance, financial overviews and economic impact related to performance and contract terms at the practice level to external executives and relevant practice stakeholders, clinical and executive. Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
- Work to assist in training office staff and physicians & providers ( in coordination with Aledade's Value Based Care Curriculum") on processes and technologies. Provide continual assessment of practice’s and staff’s training needs.
Minimum Qualifications:
- Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.
- 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
- 5 years of experience with executive level communication - written and verbal
- Demonstrated knowledge of value based care contracts across all patient types
- Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
Preferred Key Skills & Abilities:
- Excellent organizational and project management skills, and team-building skills.
- Familiarity with process mapping and work-flow analysis tools.
- Excellent computer skills and willingness to learn additional software applications.
Physical Requirements:
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
- Ability to travel 25-50% of the time
- Ability to sit 4-5 days a week at an onsite location
