Account Manager, Cincinnati Ohio
Cincinnati, OH
Provider Networks – Provider Networks & ACO Support /
Hybrid
The Account Manager of Ohio will have direct responsibility for practice engagement and performance in all VBC (value-based care) contracts at Christ Hospital. The Account Manager will work to align and prioritize both health system and Aledade priorities and initiatives to meet performance & revenue goals and expectations.
Primary Duties:
- Represent the Aledade/Practice relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
- Utilize data analytics tools to monitor and communicate practices performances against key objectives, strategic plans.
- Develop project plans to ensure key objectives are achieved. Responsible for sharing applicable data with stakeholders within Aledade to ensure proper departments have information they need.
- Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
- Provides and presents practice performance, financial overviews and economic impact related to performance and contract terms at the practice level to external executives and relevant practice stakeholders, clinical and executive.
- Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives.
- Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
- Work to assist in training office staff and physicians & providers ( in coordination with Aledade's Value Based Care Curriculum") on processes and technologies. Provide continual assessment of practice’s and staff’s training needs.
Minimum Qualifications:
- Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.
- 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic or hospital setting.
- 2 years of experience with executive level communication - written and verbal
- Demonstrated knowledge of value based care contracts across all patient types
- Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
Preferred KSA's:
- Knowledge of and experience with Epic
- Excellent organizational and project management skills, and team-building skills
- Familiarity with process mapping and work-flow analysis tools
- Excellent computer skills and willingness to learn additional software applications
Physical Requirements:
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
- Ability to commute and sit 4-5 days a week at an onsite locations within the Christ Hospital system, especially within the first 6 months
