Client Solutions Manager Spotify

Prague, Czech Republic
Operations – Spotify /
Full time /
Hybrid
Are you ready to join our digital revolution journey?

Aleph represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.

We are looking for a Client Solutions Manager to join our Spotify team. You will be part of a team that is responsible for campaign execution and success, working closely with Client Partners team to deliver a first-class service to clients.

Main Responsibilities

    • Oversee the end-to-end execution of advertising campaigns, ensuring they are delivered on time, and meet or exceed client expectations       
    • Utilize data analytics tools to track campaigns, identify trends, and provide insights to clients for optimization and future planning. 
    • Work closely with internal teams such as Sales, Ad Operations, Finance, and Product Development to ensure seamless execution and delivery of client solutions.   
    • Maintain accurate records of client interactions, campaign details, and performance metrics, and prepare regular reports and presentations for internal and external stakeholders.   
    • Maintain a well-organized schedule, scheduling, and tracking activities.
    • Efficiently prioritize tasks and allocate time to ensure deadlines are met and objectives are achieved.         
    • Keep campaigns data accurate and actionable in our CRM systems, from the beginning/onboarding including trafficking campaigns and financial reports at the end of the month.

Core Functional Skills and Knowledge

    • At least 3+ years experience in client relationship management & digital media.
    • Effectively communicate internally and externally with excellent communication skills in Czech and English·        
    • Deep understanding of the digital landscape and a passion for social media intimately familiar with online media planning, design and art control of advertising pieces.    
    • Experience managing campaigns across digital platforms and ad tech products.      
    • Detail oriented, with exceptional organizational skills.
    • Network with key agencies and clients in the Czech Republic market is a plus but not exclusive.
    • Experience with programmatic advertising platforms and technologies is an advantage.
#Aleph

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.  

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. 

“Share our similarities, celebrate our differences.” – M. Scott Peck