Sr. Client Solutions Manager - TikTok
Panama City, Panama
Sales Operations – TikTok /
Full time /
Hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a SR Client Solutions Manager to support our team in Panama!
As a SR Client Solutions Manager, you’ll partner with the Client Partner and Brand Strategist to lead the design, delivery, and optimization of high-impact, custom, and targeted media campaigns for some of the top agencies and brands in the region. This is an exciting opportunity to work with a fast-growing digital advertising platform while educating partners on best practices and driving measurable business results.
What You’ll Do
- Partner with Sales and Brand Strategy teams to develop strategic plans and grow new business opportunities.
- Act as the primary point of contact for top clients, ensuring flawless campaign management, reporting, and performance optimization.
- Provide actionable insights on campaign performance, offering recommendations to maximize ROI and achieve business goals.
- Lead education initiatives for clients and agencies on product solutions, company updates, and advertising best practices.
- Manage key account relationships, resolve conflicts, and drive collaborative decisions across stakeholders.
- Work closely with internal cross-functional teams to implement creative, data-driven ad solutions.
- Maintain accurate records of campaign schedules, assets, and performance reports while ensuring service excellence.
What You Need For This Role
- 3+ years of experience in client relationship management and digital media.
- Advanced English skills.
- Bachelor’s degree in Advertising, Marketing, Business, or a related field.
- Strong understanding of the digital advertising ecosystem, with a passion for social media.
- Proven experience managing campaigns across multiple digital platforms and AdTech tools.
- Strong communication, relationship-building, and problem-solving skills.
- Exceptional organizational skills and attention to detail, with the ability to multitask under tight deadlines.
- A collaborative mindset and the creativity to develop impactful advertising solutions.
What Will Make Us Really Love You
- You bring a track record of success in a similar role, with hands-on experience.
- You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
- You anticipate challenges before they arise and take initiative to find effective solutions.
- You have an eye for detail.
- You thrive on teamwork but also bring a driven, goal-oriented spirit.
- You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
- You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
- Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
- Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
- We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
- Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
- At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
“Share our similarities, celebrate our differences.” – M. Scott Peck
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