Senior Client Solutions Manager

Bucharest, Romania /
Operations – Multiproduct /
Full Time
Httpool is an Aleph company that partners with and represents major social media platforms; including Meta, Twitter, Snapchat, Spotify, Tiktok, and many others in emerging markets across Europe and APAC. We have over $1 billion in sales and 1.5k employees in 60+ countries, and we’re just getting started.⁣⁣ 

We’re on a mission to expand the reach of advertisers and partners to more corners of the world and together we can unlock and drive economic growth. Our relentless pursuit of success for our clients and partners is what boosts our growth and inspires us to power the digital ecosystem.

We’re growing fast and our ambition is huge – If you’re driven by progress and thrive on the challenge of relentless improvement, this is the role for you.

If you’re passionate about sales and Digital Marketing and have a proven track record in media, agency, managing customer relationships, then we invite you to talk to us about the Senior Client Solutions Manager role at Httpool.
Main responsibilities:

·       Act as an expert in marketing strategy & platform-specific solutions;
·       Find & offer solutions for advertisers & agencies to reach their business goals;
·       Find & present relevant insights from available data to improve the advertisers' campaigns & possibilities within the platform;
·       Educate and work closely with advertisers & agencies to improve their advertising strategies on the platform according to best practices;
·       Educate advertisers' on platform best practices for creative production & strategy in line with the business KPIs;
·       Develop a trusted advisor relationship with advertisers & agencies to uphold a close relationship;
·       Manage relationships with the advertisers' stakeholders (agencies, partners, platform account managers, etc.);
·       Work with internal cross-functional teams (creative, analytics, client success, etc.);
·       Implement all necessary data & result tracking for the advertisers together with the internal & cross-functional teams,
in line with the advertisers' KPIs;
·       Constantly look for result optimization possibilities & inform the advertisers proactively on possible improvements;
·       Oversee account setup & proactively troubleshoot any possible issues (suspensions, incorrect setup, policy issues, etc.);
·       Create and present extensive reports to advertisers & agencies, analyze their campaigns successes and identify new opportunities.
Core and Functional Skills and Knowledge:

·       University education in business administration, marketing or similar
·       At least 3 years of experience in client relationship management and digital media
·       Excellent communication skills in Romanian and English
·       Solid understanding of digital marketing and social media platforms
·       Ability to manage multiple projects at a time while paying strict attention to detail
·       Critical thinking and problem-solving skills
·       MS Office advanced skills, especially Microsoft Excel and Microsoft PowerPoint or similar software
·       Self-motivated and able to thrive in a results-driven environment
·       Campaign management experience on any social media platform is a plus
·       Google/Facebook certification would be a great plus
We offer you

·       Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams.
·       Super great team of professionals
·       Opportunity to develop and grow within digital market, work with innovative tech solutions
·       Market level salary with transparent and effective bonus system