Client Solutions Manager - X
Cairo, Egypt
Operations – Twitter /
Full time /
Hybrid
Are you ready to join our digital revolution journey?
Aleph represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.
Are you passionate about teamwork, integrity, protagonism, and delivering results? Do you thrive in an environment that values collaboration, accountability, and innovation? If so, we have an exciting opportunity for you!
We are seeking a highly skilled and dynamic Client Solutions Manager to join our X (Twitter) team in Egypt. As a Client Solutions Manager, you will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns. Your role will require you to effectively communicate with clients, understand their goals, and provide strategic recommendations to maximize their advertising success.
What You’ll Do
- Act as a consultant to clients on how to achieve success on the paid media platform, and ensure they meet their business goals and desired KPIs efficiently.
- Become the leading point of contact for clients regarding campaign optimization, platform troubleshooting, budget pacing and performance monitoring.
- Work closely with multiple stakeholders (internal and external) to contribute to strategies for clients to scale their business on the media platform.
- Build strong relationships with agencies and advertisers.
- Liaise with internal teams to troubleshoot and inquire on behalf of clients' queries for their campaigns.
- Operate as the technical expert on products and be able to relay updates and strategies to clients in a clear, concise manner to stakeholders.
- Curate and conduct business reviews.
- Strategic capacity to identify upselling opportunities to generate incremental revenue.
- Responsible for setting up measurement experiments and other back end workflows prior to campaign launch
What You Need For This Role
- Minimum 1-2 years media experience. Must have experience with paid media campaign management, data analysis, campaign optimization.
- Strong time and project management skills, proactive attitude
- Highly flexible and ready to thrive in a fast-paced environment
- Attention to detail, experienced in creating and presenting presentations to stakeholders
- Proficient in English and Arabic
- Salesforce experience is preferred
What Will Make Us Really Love You
- You have an eye for detail
- You maintain a balance of being a true team player as well as having a competitive edge
- You have a positive attitude (training, resiliency, appreciate the growth from adversity)
- You are coachable and have proven ability to take and implement feedback
- You have the ability to engage and communicate with customers in a positive and approachable way
- You are a proven top performer in your work experience
- You have sales knowledge that you can bring to the table
What You’ll Love About Us
- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
- Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world
- Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
- Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location
#CONNECTADS
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
“Share our similarities, celebrate our differences.” – M. Scott Peck
