Customer Service & Complaint Management Intern
Jakarta
Digital Operations & Strategy – Customer Service & Complaint Management Circle /
Intern /
On-site
Responsibilities:
- Providing explanations about KTA Tunaiku's product and service information
- Building good relationships with KTA Tunaiku customers
- Asking questions about customer satisfaction, including the quality of Tunaiku's customer service, regarding Tunaiku's products, as well as feedback and suggestions that can help Tunaiku become the best choice for the community's financial needs.
Requirements:
- Final-year student with no remaining classes or fresh graduate in any major.
- Excellent communication and interpersonal skills
- Strong administrative skills and attention to detail.
- Customer-oriented mindset with a willingness to assist and resolve customer concerns.
- Ability to work in a fast-paced environment.
- Available for a 3-months internship.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
