Business Operations Improvement (BOI) - Retail Banking
Jakarta
Retail Banking – Retail Banking /
Full-time - Contract /
On-site
Responsibilities
- Analyze and evaluate key business and operational processes, particularly in loan underwriting and collection, including procedures, systems, and documentation.
- Identify gaps or inefficiencies and propose practical solutions to enhance process effectiveness and overall business performance.
- Assist in coordinating with both internal teams (e.g., Operations, Risk, Product) and external stakeholders to implement process improvements and ensure smooth cross-functional collaboration.
- Collect, compile, and analyze data related to business and operational performance, ensuring accuracy and timely delivery in line with reporting deadlines.
- Support the preparation of performance dashboards, presentations, and regular business reviews.
- Take ownership of assigned workstreams and demonstrate initiative in solving problems and driving progress.
Requirement
- Bachelor's degree in Business, Finance, and Economics
- Fresh graduates or candidates with up to 2 years of experience are welcome to apply.
- Strong analytical, problem-solving, and communication skills.
- Interest in banking, financial services, and customer-focused business strategies. Proficient in Microsoft Excel and PowerPoint; experience with data tools (e.g., SQL, Tableau) is a plus.
- Self-motivated, adaptable, and eager to learn in a fast-paced environment.
