Business Analyst - Digital Solutions
Jakarta
MSME – Business Analyst MSME /
Full-time - Contract /
On-site
Who are we?
Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock Exchange.
How did we manage to do that?
We are changing people’s perception of a bank. We believe we are the innovators who combine customer focus principles with creating technology-based impact. We incorporate freedom and flexibility as part of our startup working culture DNA to encourage innovation in creating better financial solutions for the banking industry. We think of ourselves as, ‘A technology company with a banking license’. For this reason, we ‘Act like a FinTech, and think like a Bank.’
How did it all start?
Founded on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), the bank was acquired by Tolaram Group and transformed to PT Bank Amar Indonesia (Amar Bank) in 2014. It has then undergone a significant digital transformation to become one of the country's forerunning fintech institutions through its award-winning digital lending platform, Tunaiku.
Our philosophy, mission, and vision
Technology must impact lives, must improve lives. We exist to provide banking to those who ‘need’ and not only to those who ‘want’. Services when provided to those who need at the time of their need brings smiles. Our vision is to bring 200 million smiles.
More about the bank with startup culture environment
Consist of 1000+ people, you will meet people who love to grow, dream big, and actually have fun at the workplace! We provide a great working environment that pushes people to grow outside their comfort zone. People with high drive and ambition find us a very attractive place to work as their career growth matches their own drive and not any staid policies. Thus we hold the honor of being awarded “Best Place to Work in Indonesia”.Recently Amar Bank was awarded as Inspirational Brand from APEA (Asia Pacific Enterprise Awards) 2022. Of course, our innovation won't stop here. So if you would love to be a part of it, have a growth mindset, and are constantly hungry for challenges, we invite you to join us in our journey to ‘Impact Lives’.
Join us today and create #unlimitedinnovations!
About the Position:
As a part of the MSME team, you will as a Business Analyst (Digital Solutions) to enhance the performance of our MSME Banking function through the development of strategic digital solutions. The successful candidate will collaborate closely with the management team to pinpoint areas of improvement and lead the implementation of digital innovations. This role involves overseeing business requirement design, managing projects from conception to completion, and spearheading change management.
What Will You Do:
- Partner with the management team to identify opportunities for leveraging digital solutions to enhance MSME banking operations and customer experience.
- Conduct in-depth analysis to understand the needs of MSME customers and propose digital enhancements accordingly.
- Lead the creation of detailed business requirement documents for digital initiatives, ensuring clear communication of needs and expectations between stakeholders and the IT department.
- Validate the technical feasibility of proposed solutions and ensure they align with business objectives.
- Manage the lifecycle of digital solution projects, including planning, execution, monitoring, and closure, ensuring they are delivered on time, within scope, and budget.
- Employ project management best practices and methodologies to ensure efficient and effective project execution.
- Develop and implement comprehensive change management strategies to facilitate the adoption of new digital tools and processes.
- Provide training and support to ensure smooth transitions and minimize disruptions to business operations.
- Utilize analytics to track the performance of digital initiatives, identifying areas for improvement and reporting on their success and impact on MSME banking performance.
- Prepare and present regular reports to management on project progress and outcomes.
Business Requirements Design:
Project Management:
Change Management:
Performance Analysis & Reporting:
What You Need To Have:
- A Bachelor’s degree in Engineering or Science is required
- For senior - lead roles, a minimum of 8 years of proven experience as a Business Analyst is essential, with a strong preference for candidates who have specialized in digital solutions within the banking or financial services sectors.
- Candidates with 1 to 7 years of experience are encouraged to apply for junior to senior level positions, where they can grow and expand their expertise
- Fresh graduates are welcome to apply for junior positions, provided they have a degree in Industrial Engineering with a minor in Information Systems
- Experience in project management, business requirements design, and change management.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
- Ability to work independently and as part of a team
Plus Point If You Have:
- Bachelor’s degree in Industrial Engineering
- Have experience in Financial Service
- Strong understanding of MSME banking operations and the digital landscape
