Branch Operations Supervisor - KC Satrio
Jakarta
Business Banking – Branch Manager - KC Satrio /
On-site
This position is to ensures the operational transaction process of the Sub-Branch, as well as to ensure that tellers and Customer Services have carried out procedures and implemented service quality according to Bank standards.
Responsibilities:
- Manage cash needs for daily operations.
- Provide Override Authorization for transactions above Teller's & Sundries authority.
- Maintain and Warkat documents and other valuables in a safe place according to procedures.
- Ensure there are no defects and report to the Branch Operation Head.
- Conduct and monitor CIS (Cash in Safe) and CIT (Cash in Transit) IDR currency according to Branch limits.
- Ensure the teller's end-of-day balance is in accordance with applicable regulations.
- Ensure that tellers and Customer Services, & Sundries have carried out procedures and implemented service quality according to Bank standards.
- Willing to be placed in RDTX Square Satrio - South Jakarta
Requirements:
- Preferred education graduates of S1 from all majors.
- Minimum 1 year work experience in the position of Operation Supervisor in the Banking field.
- Monitoring & Controlling Teller, Customer Service, & Sundries work.
- Thorough and has a fast work rhythm.
- Have good communication skills and are able to operate computers at least Microsoft Office.
- Have good individual management and leadership skills, especially in delegating tasks, and providing coaching.
