Branch Operations Supervisor - KC Satrio
Jakarta
Commercial & Corporate Banking – Branch Manager - KPO Satrio /
On-site
This position is to ensures the operational transaction process of the Sub-Branch, as well as to ensure that tellers and Customer Services have carried out procedures and implemented service quality according to Bank standards.
Responsibilities:
- Manage cash needs for daily operations.
- Provide Override Authorization for transactions above Teller's & Sundries authority.
- Maintain and Warkat documents and other valuables in a safe place according to procedures.
- Ensure there are no defects and report to the Branch Operation Head.
- Conduct and monitor CIS (Cash in Safe) and CIT (Cash in Transit) IDR currency according to Branch limits.
- Ensure the teller's end-of-day balance is in accordance with applicable regulations.
- Ensure that tellers and Customer Services, & Sundries have carried out procedures and implemented service quality according to Bank standards.
- Willing to be placed in RDTX Square Satrio - South Jakarta
Requirements:
- Preferred education graduates of S1 from all majors.
- Minimum 1 year work experience in the position of Operation Supervisor in the Banking field.
- Monitoring & Controlling Teller, Customer Service, & Sundries work.
- Thorough and has a fast work rhythm.
- Have good communication skills and are able to operate computers at least Microsoft Office.
- Have good individual management and leadership skills, especially in delegating tasks, and providing coaching.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
