Threat Data Analysis Center - Analyst (Part-time - 25 hrs/per week)

San Jose /
Security – Head of Security /
Ambient.ai is a stealth AI company headquartered in Palo Alto on a mission to enable intelligent environments that are safe, efficient, and sustainable. Our breakthrough technology combines cutting-edge deep learning with a contextual knowledge model to achieve human-like perception ability. Ambient's flagship product has been deployed by multiple Fortune 100 companies to solve a mission-critical problem in a way that has never been possible.

The company was founded in 2017 by experts in artificial intelligence from Stanford University who previously built iconic products at Apple, Google, Microsoft, and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), SV Angel, YCombinator, and visionary angels like Jyoti Bansal, Mark Leslie, and Elad Gil.

Why Join Us?
YC Top Companies List 2021Forbes Cloud 100 Rising Stars 2020We are growing! We are on a trajectory to triple in headcount next year. 100% of employees surveyed in our most recent engagement survey say they would recommend Ambient.ai as a great place to work and expect to be here in 2 years!

Position Overview
The Threat Data Analysis Center (TDAC) is the communications hub for all security and safety needs. The TDAC Analysts are responsible for access control, service requests, alarm monitoring, investigation, emergency response, escalation, deployment, and notification. The TDAC Analyst performs A.I. assisted alarm response and escalation, working with internal and external teams, and must ensure that all actions taken, the information given, and information received are documented appropriately. 

Responsibilities

    • Answer all forms of communications including, but not limited to, phone, e-mail, text, radio, etc.
    • Analyze both raw and processed security event data to identify potential security incidents, threats, and vulnerabilities
    • Communicate effectively with the internal and external teams at the facility to assure business continuity. Monitor and respond to notifications and alarms from all sources in a timely fashion
    • Interface with and at times manage others in a highly professional setting. Reporting of issues or events utilizing appropriate tools. 
    • Address security/emergency or other critical operations appropriately. Contacting and communicating with local or remote Emergency Services providers. 
    • Research threats and establish responses and best practices for site-specific operations
    • Document and report incidents or issues related but not limited to security and safety
    • Work with internal engineering teams to assist in data collection and product testing
    • Establish efficient workflows and practices for new tools based on the evolving needs and capabilities.

Qualifications

    • Excellent oral and written communication skills
    • Excellent analytical and problem-solving skills
    • Works well in a team environment as well as independently
    • Able to communicate effectively between internal and external teams
    • Willingness and ability to learn new technical skills that will be required to properly execute procedures and communications
    • Above-average computer proficiency
    • Strong analytical and problem-solving capabilities
    • Ability to multi-task while remaining detail-oriented
    • Willingness and ability to learn new technical skills that will be required to properly execute procedures and communications
    • Must be COVID vaccinated by the start of your employment to ensure the safest possible work environment for co-workers and our customers
    • Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts
    • Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules.

Our Benefits

    • Market-competitive hourly rate
    • Sick Time
    • 401K
    • Catered lunches (3 days/week) (post-Covid)
    • Fully stocked kitchen with snacks and drinks (post-Covid)
    • Employee referral bonus program
    • Quarterly team offsites
    • Awesome coworkers and easily accessible office location near San Jose Airport
    • An opportunity to shape the future of security investigations coupled with AI in an exciting startup environment

    • At Ambient.ai, we respect and admire the builders and the creators. Send us your most incredible project - we'd love to see it.

      Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.