Technical Account Manager with German
Sofia
Global Sales & Account Management – Account Management /
Full-time /
Hybrid
AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure – an industry that aims to change the world by making charging easier for everyone. As electric vehicles (EVs) are bringing in a transformation of our transport and mobility sectors, AMPECO is at the forefront of a grand revolution and we’re just getting started.
Our product – AMPECO EV Charging Platform is a business-critical SaaS platform used by companies to manage their electric vehicle charging infrastructure, processes and energy use. It’s already in use by companies all over the world – from North and South America to Europe, Asia and Australia.
Our team is highly motivated, capable, and committed to our mission. We are looking to expand it with like-minded capable people, eager to give, learn and grow together with us.
About the role
AMPECO is looking for a quick-thinking, vibrant and relationship-driven individual to join our global team as a Technical Account Manager. If you’re looking for a fast-paced environment with massive growth potential and challenging problems, this is the place for you.
As the Technical Account Manager, you will be serving as a bridge between client needs and technical capabilities. You will facilitate the growth of our customers by handling complex use cases and aligning them with technical aspects of our solution.
If you thrive on problem-solving, the role is a unique opportunity for you to make an impact for enterprise clients during their EV charging journey.
Responsibilities
- Analyse and navigate complex customer technical use cases;
- Match clients' business needs with our development processes and existing product capabilities;
- Work closely with product development teams to assess the feasibility and scope of client needs/requests;
- Stay updated on the latest technologies and industry best practices to continually enhance technical expertise;
- Act as a technical advisor to clients, offering insights and recommendations for optimising their use of our products and services.
Your Profile
- Proven experience on account management, project management or similar role, preferably in B2B SaaS or with complex B2B products;
- Expertise to build and maintain relationships from scratch and present a personable approach;
- Tech savviness and ability to understand complex software architecture;
- Proficiency in stakeholder management and coordination;
- Curiosity toward industry trends and technology developments;
- Experience with CRM software (e.g. Salesforce/Hubspot) is a plus;
- Excellent time management and organisational skills;
- Fluency in English and German.
What we offer
- Opportunity to join a fast-growing company on the path to become a global industry leader;
- Opportunity to work with amazing, highly experienced people;
- Flexible work hours;
- Bonus day-off to celebrate your birthday;
- 5 additional vacation days per year, after your first year with the company;
- Social events and awesome team buildings;
- Medical insurance for you and for your family, with great coverage;
- Monthly shared mobility allowance (covers Spark, GOeGO);
- EV week – you get a company electric car for yourself for a week every 1-2 months.
