ANA - Service Desk Support Technician

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Service Desk Technician Questionnaire

Do you have a ITIL Fundamentals Certification (Foundation level or equivalent)?✱
Do you have a CompTIA A+ Certification?✱
Do you have a CompTIA Network+ Certification?✱
Are you able to commit to working onsite in Henderson, NV on Mondays through Fridays at 8am until 5pm PST?✱
How many years of experience do you have as a help desk, technical support, or service desk role?✱
Describe your service desk ticketing system experience.✱
What is your experience with customer support? How have you made someone's world easier?✱

Questionnaire

Where did you hear about the position? If an employee referred you, list their name.✱
Where are you physically located? List the city, state.✱
Are you authorized to work in the United States without employer sponsorship?✱
- Yes
- No
Additional comments about your experience:

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender

Race

Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.