Member of Global Operations

United States
Global Operations /
Full-Time - Remote /
Remote
At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.

Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage Digital offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service. We’re looking to diversify our team with people who are humble, creative, and eager to learn.

We are a remote friendly, global team, but provide the option of working in-office in New York City, Sioux Falls, Porto, Lisbon, and Singapore. For our colleagues not located near our beautiful offices, we encourage and sponsor quarterly in-person collaboration days to work together and further deepen our Village.

The successful candidate will assist the Global Operations organization in excelling at providing white glove operational support to a dynamic, global business. They will do this through the development of meaningful metrics, organizing the remediation of critical control improvements, and delivery of strategic reporting for various audiences.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Global Operations role:

Technical Skills:

    • Drive analysis and development of critical and actionable productivity and risk metrics for operations teams through engagement with operations team leads, research into underlying datasets, support from analytics and planning teams.

Complexity and Impact of Work:

    • Manage tracking of remediation efforts associated with testing, audits, or other findings across all Global Operations teams; drive accountability for owners to ensure timely resolution.

Organizational Knowledge:

    • Collaborate with other members of Global Operations to understand interactions and self-identify additional support needs across the organization.
    • Through day-to-day interactions, help the Global Operations teams identify cross-functional overlap or gaps to streamline efficiency and ensure proper coverage.

Communication and Influence:

    • Coordinate meetings to drive engagement and alignment across team members within the Global Operations organization; provide certain administrative support needs for the Head of Global Operations.
    • Develop presentation materials based upon guidance from senior members of Global Operations to succinctly communication organizational updates and strategic messaging to internal and Board-level audiences.

You may be a fit for this role if you have:

    • Experience (or interest in) supporting senior members of global organizations
    • Passion for driving efficiency and optimization through data-driven analysis
    • Excellent written communication skills, especially for audiences of varying perspectives and seniority
    • Organizational skills to boot

Although not a requirement, bonus points if:

    • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

Compensation at Anchorage Digital:

    • Compensation at Anchorage Digital is market-driven and data-informed. All full-time employees receive a market-leading salary, meaningful equity, and a generous perks and benefits package.
    • Compensation Range: $74,000 - $94,000/yr - this salary range may be inclusive of multiple regional locations and job grades. This compensation range will be narrowed during the interview process based on skills, abilities, and experience required.  ****We partner with third party firms annually to verify equity, cash, benefits, and perks benchmarks.
    • Benefits: Anchorage Digital is proud to provide market-leading benefits and perks to our employees. We are only 1% of companies who offer 100% health, dental, and vision coverage for you and your dependents. This means no monthly out-of-pocket premiums for you or your family. We offer a wide range of benefits to our employees globally.
    • You can learn more about our culture and perks and benefits here.
About Anchorage Digital: Who we are

The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. 

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
 
Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.

Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.