Presales Solutions Architect - US

Seattle, United States
Global Services Operations /
Full-time /
As part of our Global Services Operations team, you will use your knowledge in planning, implementing and supporting projects and your passion for technology to bring to market cutting-edge AI-driven medical devices that positively impact patient lives at scale. 

Why join us?

💜  Do work that matters. We’re pioneering AI software that will help diagnose medical images and raise the standard of healthcare for millions of people every day. 
🌏  Well-funded and global. has a global presence across APAC, EU and US regions. We’re backed by I-MED radiology and (raised Australia’s largest Series B of $129m in 2021).
🌟 Work with a bunch of awesome, genuine people who are passionate about what they do.
💻  Flexible and remote-friendly working
🚀 Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.  
🌱 Grow your career with us. We’re big believers in lifelong learning. You’ll be given a $1000 personal L&D budget, access to LinkedIn Learning, plus opportunities for internal mobility and leadership training to fast-track your career. 
🙌  Generous parental support including 16 weeks gender-neutral paid parental leave and $10,000 support for egg or sperm freezing.  
🌈  Do your best work and have fun doing it with unlimited well-being leave, monthly meditations, inclusive team events, and lots more!

About us is a global MedTech company headquartered in Sydney, formed through a unique partnership between and Australia's largest medical imaging service provider, I-MED Radiology Network. Leveraging our diverse and extensive medical imaging dataset, is developing tools to assist Radiologists by seamlessly integrating into their current workflow to provide diagnostic support. Our suite of comprehensive AI-solutions will support radiologists during their end-to-end process of imaging interpretation. We're problem solvers, driven by a simple desire to do work that matters. We're constantly evolving ourselves and leveraging the latest AI technologies to create elegant, innovative solutions across the medical imaging sector.

About your role

As a Presales Solutions Architect (PSA) you will leverage your familiarity with hospital, physician, clinical and ideally radiology systems and the broader healthcare industry to assist the business development and the research and marketing teams. You will engage with new and existing account sales opportunities to establish relationships and credibility with clinical and technical staff to drive technical discovery and demonstrate our solutions.  This role is pivotal to helping the business development team develop business cases as well as present the value of our solution offerings delivered against identified customer needs.
As a PSA you will assist the Presales & Solutions Manager and Business Development Manager in your respective region with business development activities.  The PSA will be responsible for determining solution offerings in consultation with the Presales & Solutions Manager, preparing architecture, technical and functional sales material, participation in tender response and defence, preparation of demonstration systems and delivery of solution demonstrations. You will also collaborate closely with our internal Product and DevOps teams regarding customer or commercial team feature requests and their application in the clinical workflow. Lastly, you will also design and develop partner vendor system interfaces and prototype workflow solutions.

What you'll do:

    • Provide expertise in the sales cycle to understand the customer's environment and workflow to determine the optimal solution for the customer,
    • This is a consultative and solution-based sales role who will analyse customer needs and propose Annalise solutions that best match those needs,
    • Provide technical expertise during the sales process by demonstrating the full range of product features including potential uses, product capabilities and benefits to customers as needed,
    • Develop and deliver compelling, personalised demonstrations, proofs of concept, prototypes, and other pre-sales assets, based on the knowledge gained about the customer, which tie to Annalise’s technologies,
    • Strongly contribute to the sales proposal, RFP and Tender processes across assigned regions (and other regions as required) of all our products and strategies,
    • Perform demonstration system setup and configuration for customer demonstrations and trade shows as required,
    • Sustain a comprehensive understanding of Annalise solutions, including technology and services, and how the solutions fit within healthcare needs and competitive offerings,
    • Travel to prospects and clients to meet key contacts and lead technical design process discussions and present architected solutions,
    • Develop and maintain positive relationships with customer organisations and contacts,
    • Liaise with product teams and product owners to provide market feedback and inputs,
    • Maintain accurate opportunity information within Salesforce Sales Cloud including products, pricing, status and timelines. Creating, updating, reviewing and progressing opportunities to ensure accuracy in sales forecasting against quarterly targets, and
    • Provide activity reports or attend regional sales calls with the Chief Commercial Officer to report on presales solutions activities.

Your skills & experience:

    • Bachelor’s Degree and at least 5 years of healthcare informatics and/or medical imaging technologies experience
    • Ability to operate independently and lead client interactions at departmental level
    • Customer facing professionalism – listening, ability to ask insightful questions, build consensus, advance opportunities to next level
    • Experience with virtualisations (ESX), multiple operating systems (Windows and Linux/Unix.  Server and workstation) and database systems (MS SQL)
    • Knowledge of DNS, TCP/IP and other networking concepts
    • Knowledge of DICOM, HL7 and other healthcare/imaging related protocols
    • Excellent technical and integration skills
    • Excellent verbal and written communication skills required including client-facing presentation skills
    • Results driven and dedicated to delivering outstanding work.  Manage own time, self-motivated, with a high level of self-discipline, patience, flexibility and attention to detail
    • Ethics and experience in a structured/regulated sales organisation.
    • Travel up to 25%

Nice to have (but not essential):

    • Experience with radiology AI products.

    • #LI-CC

What we’re about 
We're problem solvers, redefining what’s possible in medical imaging through AI Technology. Our mission is to raise the standard of healthcare for millions of patients every day.

Yes, we’re a technology company and yes, we’re leveraging the latest AI technologies, but people are at the heart of everything we do. was formed in early 2019 through a unique partnership between and Australia's largest medical imaging service provider, I-MED Radiology Network. Since then, we’ve scaled rapidly and we’re focused on creating AI solutions that help radiologists diagnose medical images.

Our first product, the world's most comprehensive AI clinical decision-support solution for chest x-rays, is already in made available to 1 in 4 radiologists in Australia and rolling out to hundreds more. This solution is capable of detecting 124 findings and was recently featured in a peer-reviewed publication, Lancet Digital Health journal. 

And we’re just getting started.  

Help us shape the future of AI in medical imaging. And most importantly, help us make a real difference in people’s lives.   

What’s next?
If you’re inspired by what we're up to, please apply now and we'll be in touch soon.

We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. That’s why we’re committed to building inclusive teams that represent a variety of backgrounds and skills. If you need any reasonable adjustments, accessibility assistance or would like to note which pronouns you use at any stage of our hiring process, just contact us at accommodations: We look forward to hearing from you.