Client Services Manager
Bogotá
another Colombia – Client Services & Account Management /
Full-time /
Hybrid
OUR JOB IS TO REVOLUTIONIZE THE STRATEGIC COMMUNICATION
We are another.co, a global communications agency founded in 2004 and part of the SEC Newgate group, a global strategic communications and advocacy consultancy. With more than 60 offices across five continents and a team of over 1,300 professionals speaking more than 35 languages, delivers impactful campaigns at the local, national, and international levels.
We embrace an integrated approach that creates positive change through strategic communication and advisory services based on deep insight and research.
Why Join Us? This is your chance to be part of the another Family, an innovative and multicultural team that’s redefining the rules of communication. If you're passionate about strategy, creativity, and results, this is the place for you.
Apply to the following position:
CLIENT SERVICES MANAGER
Requirements
+7 years of experience in communication agency (full service).
Proficiency English (fluent).
Degree in Communication, Marketing or similar.
Knowledge of 360 communication strategies (essential) (Social Media, Influencer Marketing, Events, PR).
Experience managing Influencer Marketing strategies
Client service.
Client Management.
Experience with lifestyle, luxury and fashion brands.
Activities
- Develop and supervise the strategic communication plan for Clients. (PR, Influencer Marketing, Social Media, Inbound, Events).
- Customer satisfaction.
- Evaluate the completion of projects.
- Monitoring the management of all assigned accounts.
- Management of expertise teams.
- Follow up on customer requests.
Skills
Leadership
Teamwork
Communication
Problem solving
Client Service
Empathic
Negotiator
Results focused
At Another Group we respect and celebrate diversity. As part of our commitment to promoting a diverse and inclusive workplace and environment, all of our staff have the opportunity to develop and reach their potential, regardless of religion, race, sexual orientation, gender expression and identity, nationality, or any other difference or condition.
APPLY!