Client Services Manager
Bogotá
another Colombia – Client Services & Account Management /
Full-time /
Hybrid
OUR JOB IS TO REVOLUTIONIZE THE STRATEGIC COMMUNICATION
We are another.co, a global communications agency founded in 2004 and part of the SEC Newgate group, a global strategic communications and advocacy consultancy. With more than 60 offices across five continents and a team of over 1,300 professionals speaking more than 35 languages, delivers impactful campaigns at the local, national, and international levels.
We embrace an integrated approach that creates positive change through strategic communication and advisory services based on deep insight and research.
Why Join Us?
This is your chance to be part of the another Community, an innovative and multicultural team that’s redefining the rules of communication. If you're passionate about strategy, creativity, and results, this is the place for you.
WE ARE HIRING:
CLIENT SERVICES MANAGER
Requirements
+7 years of experience in communication agency (full service).
Proficiency English (fluent).
Degree in Communication, Marketing or similar.
Knowledge of 360 communication strategies (essential) (Social Media, Influencer Marketing, Events, PR).
Experience managing Influencer Marketing strategies
Client services.
Client Management.
Experience with corporate brands.
Activities
- Develop and supervise the strategic communication plan for Clients.
- Customer satisfaction.
- Evaluate the completion of projects.
- Monitoring the management of all assigned accounts.
- Management of expertise teams.
- Follow up on customer requests, understand the demands of the accounts to plan and design strategies and actions that meet the needs of customers.
- Coordinate and supervise the activities according to the agreed strategies.
- Manage, develop and review, with the team budgets for customers month by month or on special projects.
- Supervise press releases, newsletters and other communication materials.
- Manage with the team the information and selection of media by brands.
- Perform administrative activities such as collection, billing, purchase order requests and direct dealings with suppliers.
- Achieve the objectives and budgets of the area.
Skills
Leadership
Teamwork
Communication
Problem solving
Client Service
Empathic
Negotiator
Results focused
At another Group we respect and celebrate diversity. As part of our commitment to promoting a diverse and inclusive workplace and environment, all of our staff have the opportunity to develop and reach their potential, regardless of religion, race, sexual orientation, gender expression and identity, nationality, or any other difference or condition.
Ready to join us?
Apply now and let’s build the future of communication together.
