Surveillance Investigator I
Concord, CA
Surveillance – Surveillance Investigator 1 /
Full-time /
On-site
Signing bonus after your first 90 days!
APEX Investigation
APEX Investigation is a leader in Insurance, Workers' Compensation, Liability and Human Resource Investigations. Our experience investigating thousands of cases, and our ability to adapt to the ever-changing laws impacting our clients gives APEX the leading edge in defending frivolous, exaggerated or fraudulent claims.
Role Overview
As a Surveillance Investigator, you'll embark on a dynamic journey where each day offers fresh challenges and opportunities. You'll play a pivotal role in gathering critical information, capturing clear and steady video footage, and delivering comprehensive reports. This involves both stationary and mobile surveillance where your investigative skills will be tested as you employ pretexting techniques to unveil more information.
Surveillance Vehicle Requirements
To ensure you blend seamlessly into your surroundings, you will be required to drive a company-approved vehicle, defined as a nondescript vehicle that does not attract attention or can be easily forgotten. Prohibited vehicle colors are red, yellow, orange, maroon, and other vibrant shades. Additionally, convertibles, pickup trucks, and electric vehicles are strictly prohibited. Hybrid vehicles are generally acceptable; however, approval is contingent upon evaluating gas mileage versus electric miles. Aftermarket wheels, loud exhaust, personalized license plates or license plate frames, and stickers on the bumpers or windows are also prohibited. All surveillance vehicles must have approved window tinting in compliance with state law. The vehicles must be safe and in good working condition, with investigators bearing the responsibility for maintaining their vehicles in optimal working order.
Key Responsibilities and Role Expectations:
- Discreetly monitor both stationary and mobile subjects, utilizing your own nondescript vehicle.
- Capture high-quality video footage that not only meets client requirements but also adheres to court evidence standards.
- Prepare and submit meticulous and timely summaries of case activity on a daily basis.
- Deliver professional, expedient, and legal investigative services tailored to the specific needs and requests of our clients.
- Conduct comprehensive case reviews to define objectives and verify critical information, including addresses, phone numbers, vehicle details, and other pertinent data.
- Utilize cutting-edge online case management system to prepare concise, precise reports that comprehensively detail the progression of each investigation.
- Maintain consistent, clear communication with management to relay real-time updates on case activities.
Candidate Requirements and Qualifications:
- Must own or have access to a discreet and mechanically reliable vehicle (Large SUVs, trucks, and bright colored vehicles are not suitable; earth-toned vehicles preferred)
- Demonstrated ability to work a flexible schedule, including overnight travel, weekends, and holidays, to meet the demands of the job
- Must have a valid credit card for covering travel and gas expenses, with reimbursement provided
- Possession of a valid driver's license with a clean and safe driving record
- Preferred degree in Criminal Justice or a related field
- Preferred experience working in Loss Prevention
- Veteran-friendly
- Bilingual in Spanish is a strong advantage
- Ownership of a Windows laptop computer with an up-to-date operating system.
- Proven ability to work independently with minimal supervision, demonstrating self-reliance and resourcefulness.
- Capable of working in extreme weather conditions, travel, and long hours in the car as the job demands.
Why Join APEX?
- Autonomous Work Environment: Enjoy the freedom to work independently.
- Rewarding Travel Opportunities: Receive compensation for your travels and mileage, ensuring you're fairly rewarded for your efforts.
- Explore California: Embark on a journey across the diverse landscapes of California, expanding your horizons while fulfilling your investigative responsibilities.
- Team Collaboration: Join a dynamic team of Field Investigators, fostering a supportive and collaborative work environment.
- Path to Professional Growth: Earn valuable hours towards obtaining a Private Investigator License, opening doors to exciting career prospects.
- Competitive Compensation: Benefit from competitive pay that reflects your skills and dedication to the profession.
- Guidance from Experienced Leadership: Benefit from the mentorship and guidance of a seasoned manager who will support your professional development and success.
$19 - $26 an hour
Hourly Rate: $19.80 - $26.40 per hour
Job Type: Full-time
Benefits Offered to Full-time Employees
- Medical
- Dental
- Vision
- PTO
- FSA
- Simple IRA Plan
- Mileage and Travel Reimbursement for Surveillance and Claims positions
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to their race, creed, color, disability, sex, sexual orientation, national origin, age, religion, Vietnam era Veteran’s status, political affiliation, or any other non-merit factor.
After making a conditional offer of employment, the company will conduct a job-related background check. A comprehensive background check may consist of prior employment verification, motor vehicle records, professional reference checks, education confirmation and/ or criminal record and credit checks. Third-party services will be hired to perform these checks. Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.
**After an offer is made and accepted, the employer will comply with the Immigration and Nationality Act I-9 requirements to establish your identity and employment eligibility.
