Join Our Global Customer Support Team!

We're looking for dedicated and enthusiastic individuals to join our customer service team in Valletta (Malta). If you're fluent in Maltese and have a good command of English, we want to hear from you!

What You'll Do:

• Provide high-quality customer support via chat, voice, or email (ticketing)

• Handle inquiries related to product issues, logistics, and general concerns

• Respond to customer queries promptly to enhance service efficiency and user experience

• Log customer feedback professionally and relay relevant insights to the internal team

• Maintain a patient, professional, and friendly tone to reduce complaints and boost satisfaction

• Identify and escalate high-risk or sensitive cases quickly and accurately

Position Details:

• Location: Valletta (Malta)

• Work Schedule: Full-time, 8-hour shifts (continuous schedule – not part-time)

• Education: High school diploma or above

• Preferred: Experience in customer service roles

Requirements:

• Fluency in Maltese and English

• Strong communication and problem-solving skills

• Ability to learn business processes quickly

• High attention to detail and a proactive mindset

Ready to provide excellent service and grow your career? Apply now and be part of an international team dedicated to customer success!

$6 - $6 an hour