Customer Success Engineer (Post Sales)

USA
Customer Success
Full-time
Armory is looking for a Customer Success Engineer who can deliver and prove value to our rapidly growing customer base. If you love working in a fast paced environment, wearing multiple hats and working closely with customers to provide them with solutions that add a ton of value, let's talk.

As an CS Engineer at Armory, you are a Solutions Architect or Cloud Engineer that is highly technical and confident in front of customers. You can talk about developer tooling with ease and explain the value proposition to audiences ranging from Individual Contributors (IC’s) all the way up to management (CIO's).

As the primary technical owner of customer implementations, you are comfortable installing Armory’s Enterprise Platform in a variety of private and public clouds and are able to customize solutions based on each customers individual needs. Among other responsibilities, you should be passionate about writing documentation or blog posts to help current and future customers.

Do you have experience with some or most of the below? We'd love to talk!

    • 4+ years experience as a Solutions Architect and/or Cloud Architecture experience
    • Strong Project Management skills
    • Strong public or private cloud architecture experience
    • Advanced hands-on experience with shifting companies from monoliths to the cloud: AWS as preferred experience, GCP and Azure experience highly valued
    • Strong experience using tools like Jenkins, Artifactory, DockerHub and other products that sit in the software delivery lifecycle (SDLC)
Experience with Kubernetes, Helm, Blue/Green Deployments and Canary Deployments is highly valuable. It’s also a huge plus if you are familiar with OSS Spinnaker and are part of the Spinnaker community.

This role does require travel to client sites. You will be based out of and on-boarded at our HQ, but we estimate you will be offsite at customer offices around 50-70% of the time after you are brought up to speed. The travel requirement will lessen over time as we build out the team. We are also open to this position being remote.

Armory is a Series B startup backed by Insight, Y Combinator (W17), Bain Capital, Crosslink Capital, and Javelin Venture Partners based in San Mateo, Ca. We believe software is the highest leverage way to improve humanity. So we’re building a platform to help software teams ship better software, faster by commercializing Spinnaker (Netflix OSS), a next-gen immutable infrastructure CD platform that enables blue/green deploys, canaries & rollbacks.Our platform automates software delivery to make engineers happy and productive. This helps companies innovate faster, and win.

Everyone at Armory works reasonable, flexible hours. We look for people who are thoughtful, can break down problems, work individually sometimes and in pairs or teams at other times. You are trusted to work on your own but ask for help when you are blocked. Empathy for your coworkers and our customers is an important part of success here.

+ Full Time Only
+ 50%-70% travel expected in early stages
+ San Mateo, Ca or Remote
+ We sponsor visas
+ Relocation Assistance Available 

Take a peek at the perks & benefits of working at Armory: http://go.Armory.io/Awesome
More about Armory and our long-term vision: http://go.Armory.io/Manifesto
Check out our CEO’s Manifesto: http://go.Armory.io/CEO-Manifesto

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

When you apply, be sure to let us know if you will require immigration sponsorship to work at Armory, now or in the future.