Technical Business Analyst
Canberra / Sydney / Melbourne / Brisbane
Capability – Digital Experience /
Full-Time Permanent /
Remote
ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley and AccessHQ are now all part of NCS Australia.
About us:
We are NCS Australia! We have brought together Australia’s best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.
We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.
About the role:
We are seeking a proficient Technical Business Analyst to determine IT business requirements and translate them into technical project plans. You’ll play a pivotal role in Change Management activities, ensuring projects meet business objectives and budgets while providing leadership to other analysts in the planning and execution of plans.
This role emphasises the human side of organisational change, encompassing systems and technology, job roles and skills, and organisational structures. By boosting employee engagement and integrating technology and operations, you’ll drive utilisation and proficiency, leading to tangible business outcomes.
Your duties will include conducting thorough analyses, facilitating discussions, and organising data to reconcile conflicts, elicit requirements, and differentiate solution ideas from core business needs. Collaboration is key in aligning documentation with requirements and considering security and operational elements throughout development and post-deployment phases.
If you’re skilled at navigating the intersection of business and technology, and passionate about driving organisational change and innovation, we encourage you to apply for this dynamic role.
About you:
- 5+ years’ work experience in solutioning and full systems development through to operationalising environments.
- Ability to effectively influence and lead multiple levels of an organisation through functional boundaries.
- Strong technical knowledge of transition to operation, operational release, resilience and day to day process efficiencies and playbooks.
- Good understanding of the Software Development Life Cycle (SDLC) and experienced in using Waterfall and Agile methodologies.
- Solid knowledge of relevant technology concepts (e.g. client-server, relational databases, and web-based architectures, cloud, security, and resilience).
- Author functional and/or technical specifications for client implementations including operational processes, transitional artefacts, and built documentation.
- Ability to work in a fast-paced environment, including prioritising and managing multiple tasks, including problem solving and interpersonal relationship building.
- Define and drive the client acceptance testing process to identify required changes and communicate changes to development.
- Excellent planning and follow-up skills and ability to meet deadlines.
Why join us:
At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go!
We are in the process of refreshing our employee benefits, so don’t forget to ask our Talent Acquisition Team about what’s on offer.
We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don't hesitate to reach out to us at recruitment@au.ncs-i.com.
Other important stuff:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.
As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ.
Agencies: We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
