Sales Development Representative (SDR)
Santa Barbara, California
Sales – Sales Development /
Full Time /
On-site
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
SUMMARY
Artera is looking for a Sales Development Representative (SDR) to join our fast-paced, growing sales organization. As an SDR at Artera, you will be a member of the talented Sales Development Team and work under the guidance of our Sales Development Director.
SDRs are responsible for identifying, developing, and engaging key stakeholders at top healthcare organizations. Your key outcome is setting up quality product demonstrations to drive Artera’s sales pipeline.
This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in sales. There are many opportunities for career development and progression – with successful SDRs becoming Enterprise SDRs, and then Account Executives (AEs).
Responsibilities
- Generate new business opportunities to fuel Artera’s sales pipeline
- Strategic research and pre-call planning
- 100% outbound; high volume of daily outreach via cold calling, email, and LinkedIn
- Managing and prioritizing your bank of leads in Salesforce
- Effectively following up with prospects with a sense of urgency
- Collaborate with peers, AEs, and sales leadership to hone and develop outreach strategies
Requirements
- Innate interest in startups, sales, and technology
- Strong desire to grow personally and professionally in Sales
- Optimist and with an insatiable desire to never stop learning
- Positive team player that enjoys challenges
Bonus
- Healthcare experience
- Sales experience
- Entrepreneurial spirit
- Salesforce experience
- Cold calling experience
$27.40 - $27.40 an hour
There is an annual $24,000 variable with this position. It also comes with equity and a variety of benefits.
This is a 100% in-office position. You will be required to work full-time out of our Downtown Santa Barbara, CA office.
LOCATION
Artera HQ is in Santa Barbara, CA and for this role, we require 5 days per week in the office.
WORKING AT ARTERA
Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
Career development - Manager development cohorts, employee development funds
Generous time off - Company holidays, Winter & Summer break, and flexible time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.
