Transcription Program Manager

Mountain View, CA or Rochester, NY
ASAPP, an AI startup headquartered in downtown NYC, is seeking full-time Fullstack Software Engineer to join our early stage Speech team in our San Francisco Bay Area office. This is a critical role to help us revolutionize our customer interaction platform. If you thrive in an environment of deep thinking, impactful research, and startup-paced execution, ASAPP is the ideal place for you.

What you'll do

    • General ownership of outsourced voice transcription work
    • Control of data transfer to and from external providers
    • Providing and updating guidelines for external workers
    • Assessment and analysis of external work quality
    • General data processing of speech and language data
    • Handling unique data requests and tasks, with changing guidelines
    • Contributing to workflow process improvements
    • Listening to recorded audio, transcribing, annotating and quality assessment of high priority deliverables

What you'll need

    • Ability to work independently and communicate with individuals of diverse backgrounds
    • Previous experience as speech data annotator, or background in linguistics
    • Ability to work with audio content
    • A passion for data, efficiency, and accuracy


    • Equity
    • Free lunch daily
    • Medical/Dental/Vision Coverage
    • Wellness perks
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance.