Site Reliability Engineer

New York
At ASAPP, our mission is to solve complex and challenging problems by building transformative machine learning-powered products. We leverage artificial intelligence to address significant challenges that share three common characteristics: huge economic scale, systemic inefficiencies, and tremendous amounts of data. Our talented teams that drive our product innovation and development are located in New York City, San Francisco, Mountain View, and Buenos Aires.

We're seeking a Site Reliability Engineer for a full-time job opportunity. Site Reliability Engineers (SREs) are responsible for the overall performance and reliability of ASAPP's infrastructure and products. How we try to differentiate ourselves is by building tools over manual processes; implementing instead of administering; and being obsessed with automation, not repetition. Our job is to focus on building reliable infrastructure and tools for our product teams so that they can solve customer problems and deliver new features, not reinvent platforms.

What you'll do

    • Work with product engineering teams on service architecture and implementation
    • Deliver configuration as code and automate everything
    • Direct and implement monitoring and alerting systems to support rapid problem diagnosis
    • Perform Root Cause Analysis and design and deliver resolutions
    • Work on our Kubernetes / AWS infrastructure to support our product engineers
    • Write software to enable secure and performant communication in our production systems

What you'll need

    • A minimum of 8 years bringing software to production at high scale
    • Participation in on-call rotation, triaging and addressing production issues
    • Obsession with automation and instrumentation
    • Understanding of complex systems and failure scenarios
    • Excellent communication skills

What we'd like to see

    • Knowledge of AWS services, containers and container management frameworks
    • Familiarity with Message Bus based systems and distributed architectures
    • Proficiency in Python and/or Go


    • Competitive compensation
    • Free lunch daily
    • Fully stocked kitchen and snack room
    • Fitness and wellness perks
    • Learning and development opportunities
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance.