Data Labeling Contractor
United States
Technology – Language Technology /
Temporary/Contract /
Remote
At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
The Machine Learning Data Labeling team applies human insights to help machines learn from text-based human interactions. We think deeply about what people might mean when they interact with AI systems and how best to label that data for machine learning. We work with machine learning, voice engineering, data science, research and product teams, interacting with ASAPP’s machine learning products through their entire lifecycle.
As our operations keep growing, we encourage applicants from all locations in the US to apply.
Please note that this is a part-time contractor opportunity.
What you'll do
- Handle unique data requests and tasks, with changing guidelines and requirements
- Various types of annotation of digital text-based as well as audio-based conversation data
- Listen to, transcribe, and annotate recorded audio files verbatim with a high degree of accuracy
- General data processing of speech and language data
- Assess and analyze others' annotation and transcription quality
- Identify opportunities to improve and optimize existing workflows
What you'll need
- Ability to work independently and collaborate with individuals of diverse backgrounds
- Fascination with how people think and express themselves and the ways in which we can distill, clarify and label that information for use in AI and machine learning environments
- Incredible attention to detail in both the data and the guidelines
- Ability to use a computer (macOS preferred) to accomplish basic tasks, such as saving files as specific file types, looking through folders to find where data is stored, and thoroughly deleting data once finished with annotation
- A passion for data, efficiency, security, and accuracy
What we'd like to see
- Previous speech, linguistics, or annotation experience (welcomed but not required)
- Native fluency in Spanish (welcomed but not required)
- Background in technology (welcomed but not required)
Benefits
- $20-$25/hour based on qualifications
- Up to a required 20 hours a week with opportunities depending on volume of tasks. There may be opportunities to work up to 35 at the same rate, though this will never be required.
- Flexible work hours. There are optional meetings every week, but their information will be available asynchronously. The work itself can be done according to your own schedule.
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-CM1 #LI-Remote
