Part-Time Executive Assistant (Veterinary Consulting & Clinical Services)
Philippines / South Africa
VA/EA – Operations /
Executive Assistant /
Remote
Job Description
This virtual assistant role provides high-level administrative support to a national veterinary leader while serving as a key liaison for clients who are doctors, lenders/banks, private equity, and veterinary practice owners, and veterinary corporations. The role requires exceptional organizational and communication skills and discretion with sensitive information.
Time Zone: EST (Boston, Massachusetts) | Flexibility allowed (1–2 hours overlap minimum, or full EST coverage if needed)
Administrative Support
- Manage several calendars and schedule meetings for an executive, prioritizing urgent matters and complex workflows.
- Coordinate travel arrangements, including booking flights, hotels, and transportation, and prepare detailed itineraries.
- Draft, proofread, and edit correspondence, reports, and presentations for both internal and external audiences.
- Act as a gatekeeper, handling incoming and outgoing correspondence (emails, phone calls), ensuring smooth communication flow by answering or redirecting inquiries as appropriate, and drafting documents.
- Create and maintain highly organized electronic filing systems for records and documents.
- Process expense reports and track payments and budgets.
Broker and Consulting Support
- Assist with the preparation of client-facing materials for meetings and presentations.
- Act as a point of contact for clients, handling communications with diplomacy and a high level of confidentiality.
- Assist with the client enrollment process by gathering necessary forms and information and building client records to begin valuation and sales process.
- Conduct research and follow-up on new leads in certain markets to support consulting activities.
- Serve as an advocate for clients, helping to address inquiries.
- Track key metrics and assist in generating reports that inform strategic business decisions for the business.
- Add new clients and manage current clients in the CRMs.
Special projects and compliance
- Assist with special projects and initiatives, coordinating resources and tracking project progress to ensure deadlines are met.
- Coordinate and help prepare documentation for audits or accreditation.
Qualifications and Nice to Have's
- Education: An associate or bachelor's degree in healthcare administration, business, or a related field is often preferred.
- Experience: Previous experience supporting executive-level staff, ideally in a healthcare environment (e.g. doctors, hospital leaders, etc).
- Knowledge: Solid understanding of medical terminology, healthcare laws (e.g., HIPAA), and the insurance marketplace.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), CRM software, and healthcare-specific systems.
Soft Skills
- Strong communication and interpersonal skills.
- Exceptional organizational skills and attention to detail.
- Ability to work independently and prioritize multiple tasks.
- Problem-solving abilities and a proactive mindset.
- High level of integrity and discretion when handling confidential information.
$500 - $800 a month
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