Virtual Assistant – Property Management
Philippines / South Africa
VA/EA – Operations /
Virtual Assistant / Full - Time /
Remote
Key Responsibilities
- Handle inbound calls and emails from prospective tenants to schedule property showings and viewings.
- Manage owner and tenant inquiries (property info, emergencies, repair requests, etc.).
- Process and log maintenance requests into the company’s app/software (via Monday.com).
- Redirect tenants to the company’s app for maintenance requests or submit requests on their behalf.
- Act as a receptionist/point of contact for all office calls using a VoIP system (e.g., OpenPhone).
- Manage calendars and coordinate with agents to schedule property showings (via Outlook Express or synced calendars).
- Provide professional, timely customer service to tenants, owners, and prospects.
Must-Have Skills & Tools:
- Strong English communication (written & verbal) with professional phone etiquette.
- Experience in property management support or real estate admin (preferred).
- Proficiency with Monday.com (or similar project management platforms).
- Familiarity with VoIP systems (OpenPhone or equivalent).
- Calendar scheduling experience (Outlook or similar).
- Ability to multitask across email, calls, and scheduling with accuracy.
$800 - $1,100 a month
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