Healthcare Virtual Assistant — Neurology (Scheduling, Prior Authorizations & Virtual Rooming)
South Africa / Philippines
VA/EA – Operations /
Virtual Assistant / Part - Time /
Remote
Job Description
— Handle phones & voicemail: answer/return calls via Zoom Voice; patient-facing communication.
— Schedule patient appointments; coordinate physician’s personal calendar (consulting/teaching).
— Virtual rooming: call patients pre-visit, review meds & history, enter into EMR (Tebra).
— Prior authorizations: contact insurers, submit/follow through to approval.
— eFax management: clear and organize daily UPDOX queue; route appropriately.
— Maintain accurate, HIPAA-compliant records and follow standard practice workflows.
— General admin support to keep a small practice running smoothly.
MUST HAVE
- Proven healthcare/medical office support experience (specialty experience a plus).
- Comfortable with EMR/EHR workflows (Tebra experience nice-to-have; training provided).
- Experience with prior authorizations and patient intake/virtual rooming.
- Familiarity with HIPAA-compliant communications (phone/eFax/patient data).
- Professional, clear, and empathetic patient communication skills.
- Strong scheduling & follow-through, can work independently with minimal oversight.
- Basic Excel proficiency and solid general admin toolset.
- Reliable internet, quiet workspace, and consistent availability aligned with ET hours.
Tools / Systems (training provided as needed)
- Phone: Zoom Voice
- eFax: UPDOX (HIPAA-secure)
- EMR: Tebra
- Productivity: Microsoft Excel, email/calendar suites
$500 - $800 a month
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM!
