Virtual Assistant – SOP Development, Dispatching, Social Media, Sales & Admin Support
Philippines / South Africa
VA/EA – Operations /
Virtual Assistant / Part - Time /
Remote
JOB DESCRIPTION:
Seeking a proactive, detail-oriented Female Virtual Assistant to support business operations, create and document Standard Operating Procedures (SOPs), and manage multi-functional tasks including dispatching, sales support, bookkeeping assistance, and social media marketing. The role involves daily coordination with female subcontractors and prospective clients, making clear communication and relationship-building essential. This is a hands-on role for someone comfortable building systems from scratch and taking initiative when processes are not yet fully defined.
RESPONSIBILITIES:
- Create & maintain SOPs for dispatching, onboarding, marketing, sales, and admin
- Handle dispatching: assign jobs, confirm availability, manage rescheduling
- Manage social media: content creation, scheduling, captions, engagement
- Assist sales: follow up with leads, prepare quotes, track results in CRM
- Bookkeeping: enter invoices, reconcile accounts, maintain records
- Administrative support: email triage, document preparation, file management
- Research tools, create templates, improve workflows
MUST-HAVE REQUIREMENTS
- SOP Development: Proven ability to create and document business processes for small businesses
- Dispatching Experience: Scheduling jobs, assigning subcontractors, handling urgent changes
- Social Media Marketing Skills: Content creation, post scheduling, light engagement, basic ads (Facebook, Instagram, TikTok)
- Sales Support Experience: Lead follow-up, preparing quotes/proposals, tracking conversions
- Bookkeeping Skills: Transaction entry, reconciliation, financial reporting (Wave, QuickBooks, or similar)
- Admin Support Skills: Email management, document creation, data entry, file organization
- Tool Proficiency: Google Workspace, Asana (or similar project management tool), Jobber or similar preferred
- Soft Skills: Strong organizational skills, attention to detail, proactive problem-solving, ability to work independently
WORK EXPECTATIONS:
- Hours: 20 hours/week (flexible, with potential increase)
- Must respond promptly during working hours for client communications and dispatch needs
If primary tasks are completed early, focus shifts to:
- SOP creation & updates
- Marketing content pipeline building
- Process improvement & file organization
- Clear, timely communication and high accuracy across all tasks
- Adaptability as the business grows and evolves
$700 - $900 a month
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM!