Virtual Assistant – Property Management & Broker Support
Philippines / South Africa
VA/EA – Operations /
Virtual Assistant / Full - Time /
Remote
Job Description:
The Executive Virtual Assistant will provide direct support to a Brooklyn-based property management company and its lead broker. The role includes administrative support, tenant communications, light bookkeeping, and scheduling. The VA will be integral to daily operations, ensuring smooth management of properties and assisting the broker with organization and client communications.
Responsibilities
- Manage tenant communications, including calls regarding rent, maintenance, and updates
- Assist with property management tasks across multiple buildings in NYC
- Perform administrative support for the lead broker (emails, documents, scheduling)
- Pay bills and handle simple bookkeeping tasks
- Support in QuickBooks for expense tracking, invoices, and financial records
- Proactively follow up on deadlines, payments, and tasks
- Coordinate with clients and team via WhatsApp and group chats
- Manage broker’s calendar and scheduling (to be integrated gradually)
- Join existing systems (WhatsApp Business, OpenPhone, etc.) and suggest improvements
Must-Haves
- Experience in property management support (tenant coordination, admin, follow-ups)
- Strong administrative skills (calendar, inbox, scheduling)
- Bookkeeping knowledge – preferably QuickBooks
- Ability to make and receive calls to US clients/tenants (via OpenPhone or similar)
- Strong written & verbal English fluency
- Highly proactive, reliable, and detail-oriented
- Comfortable with WhatsApp group chats and business communication tools
$800 - $1,100 a month
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$200 testimonial bonus
$300 tenure bonus every 6 months
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