Marketing & Community Ops VA
South Africa
VA/EA – Operations /
Social Media Marketing/Management/ Part- Time /
Remote
Role Overview
You’ll be the “glue” between our programs, community, and communications—shaping a simple plan for content and outreach, repurposing our rich library of teachings into accessible formats, and tightening admin processes (registrations, confirmations, lists, and light reporting). You will not own code or heavy web development; instead, you’ll audit, recommend, and coordinate changes with our existing web person.
Key Responsibilities
Marketing & Content
● Create a lightweight content & campaign plan across Facebook, Instagram, LinkedIn
aligned to our programs/seasonal calendars.
● Draft, build, and send newsletters in Constant Contact (layout, links, segmentation,
A/B subject tests).
● Repurpose existing teachings/curriculum into posts, carousels, simple PDFs, and email
sequences (tone: warm, culturally rooted, healing-centered).
● Maintain a monthly promo calendar (what’s live, what’s next, who’s responsible).
Website & Integrations (Coordination, not coding)
● Review site/user flows and recommend updates (clarity, accessibility, program pages,
“what’s next” CTAs).
● Partner with our web person to implement updates; ensure brand and message
continuity.
● Propose and help set up integrations/automations (e.g., Constant Contact forms,
event checkout flows, tags/lists, confirmation pages).
Automations & Community Journey
● Build registration → confirmation → reminders sequences (instant thank-you email,
calendar holds, pre-work, Zoom links, post-event follow-ups).
● Maintain lists/segments in Constant Contact; keep data clean and deduped.
Program & Admin Support
● Post events/courses, manage links/UTMs, track sign-ups, and compile weekly status
(what shipped, metrics, blockers).
● Light event support on weekends as needed (launch posts, reminder sends, comment
moderation, last-minute edits).
● Basic research (platform tools, comparable programs, best practices for online course
packaging).
Must-Have Qualifications
- 3–4+ years in marketing/admin for a nonprofit, education, wellness, or cultural org (or similar community-led brand).
- Strong Constant Contact skills (templates, segments, automations, link QA).
- Social media execution for FB/IG/LinkedIn (scheduling, captions, community tone).
- Excellent, empathetic copywriting that honors spiritual/healing contexts and cultural nuance.
- Experience coordinating with designers/developers; able to translate needs into clear briefs.
- Process-minded and detail-sure: checks links, dates, times, and registration paths before launch.
- Comfortable with occasional weekend support and working a US Eastern overlap.
Nice to Have
- Familiarity with African/Black diasporic culture & dance traditions and wellness/healing spaces.
- Canva for light design and brand-consistent assets.
- Automation tools (e.g., Zapier/Make), Zoom events, Linktree, simple UTM tracking.
- Basic site CMS familiarity (e.g., WordPress) for content updates (no custom coding required).
Success Looks Like (First 60–90 Days)
- A clear, rhythmical content & email calendar is running (2–4 posts/week + 2 emails/month, as agreed).
- Registration automations live: instant confirmation, calendar holds, reminders, and post-event follow-ups.
- Website priorities brief delivered and implemented via our web person (fewer clicks to register, clearer CTAs).
- Clean lists/segments and a simple weekly dashboard (registrations, email performance,top posts, next actions).
Tools You’ll Use
- Constant Contact
- Facebook/Instagram/LinkedIn (native or scheduler)
- Google Workspace,
- Canva
- Zoom; plus (nice-to-have) Zapier/Make, WordPress basics.
$500 - $1,100 a month
Type: Part-Time (20 hrs/week) to start, with option to scale Full-Time
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM!
