Technical Account Manager

New York City Metropolitan Area

Customer Experience – Customer Success /

Full Time /

Remote

Own Success. Shape the Future. Lead the Data Revolution.

Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.

Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.

Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
Technical Prowess: Possess a strong understanding of data management principles and technologies.
Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
Strategic Mind: You can translate customer needs into actionable insights and product improvements.
Based in the Greater NYC Area, with the willingness to occasionally travel to customers.

Join the Atlan revolution and unleash your potential as a Technical Account Manager!