Technical Account Manager

USA (Remote)
Customer Experience – Customer Success /
Full Time /
Own Success. Shape the Future. Lead the Data Revolution.

Impact & Purpose:

    • Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
    • Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
    • Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
    • Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.

Your Mission:

    • Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
    • Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
    • Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
    • Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.

What Makes You a Fit:

    • Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
    • Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
    • Technical Prowess: Possess a strong understanding of data management principles and technologies.
    • Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
    • Strategic Mind: You can translate customer needs into actionable insights and product improvements.
Join the Atlan revolution and unleash your potential as a Technical Account Manager!