2020 Summer Internship - Content Design Writer

San Francisco, United States
Have you ever found yourself rewriting onboarding tours, in-app tips, or product tutorials in your head? Do you consider information to be a powerful and essential element of a user's experience? If so, a summer internship with Atlassian's Content Design team might be for you! Join us and have a direct impact on how millions of users collaborate and use software every single day.

Atlassian products provide the magic teams need to do amazing things, from helping NASA send a rover to mars to enabling Cochlear to give children the ability to hear. As a writing intern within the Content Design team, you'll be empowered to experiment with a variety of approaches to information in the e-commerce flow, documentation, supporting materials, and anywhere else our customers engage with content. You'll work with writers, designers, developers, product managers, marketers, data science and analysts, and support engineers to ensure that the stories we tell are consistent and create a great experience for our customers. By the end of the internship, you'll gain experience in the agile software development process, Atlassian tools, user research, content strategy, and fast-moving team collaboration. 

Not eligible for Visa sponsorship. Unfortunately, we do not offer U.S. work visa sponsorship to F-1 student graduates at this time.

More about you

Information is a powerful and essential element of the buyer’s journey. If that statement makes your eyes light up, you might be who we're looking for.

This internship is for someone who wants to dive into the world of software development, design, and content strategy. You can explain complex products and solutions within tiny amounts of product real estate and communicate value in a compelling, clear, and effective way. We look for people from a range of disciplines and backgrounds; our team of writers includes people who have degrees in English, Media, Design, Art History, Technical Writing, Linguistics, Computer Science, and more. We are also constantly working to find better ways to measure what makes a content forward experience successful. You'll be using these methods (perhaps suggesting new methods we've not thought of) to constantly challenge ourselves and improve our craft.

If the following describes you, you'll be a great fit:

    • A knack for creatively engaging with audiences
    • A need to work in a fast-paced environment
    • Excellent project management skills
    • An ability to challenge yourself and others
    • A love for guiding users through a challenging learning and decision making process

Ideally, you have experience with:

    • Writing and editing high-quality, personable content (such as articles, blogs, or websites)
    • Following writing standards (including grammar, style, and voice and tone)
    • Explaining complex topics to a variety of audiences
    • Design thinking and processes (critiques, user journeys, personas)
    • Managing and clearly communicating with team members
Read more about Design at Atlassian here:

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.